Assistant Chief Registered Nurse

Veterans Affairs$80K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of nursing experience, with a minimum of 3 years in outpatient settings.
  • Strong management experience, ideally for 3 or more years.
  • Demonstrated expertise in Quality Management and clinical outcome monitoring.
  • Familiarity with healthcare quality standards like Joint Commission and HEDIS.
  • Excellent analytical, communication, and presentation skills, particularly in clinical data.

Responsibilities

  • Supervise Nursing Development Practitioners and Nurse Educators in Ambulatory Care.
  • Collaborate with teams for strategic planning of nursing practices.
  • Perform quality improvement activities and monitor performance metrics.
  • Conduct chart audits to ensure compliance and enhance patient care.
  • Promote staff development and evaluate nursing personnel effectiveness.
  • Maintain readiness for surveys related to nursing standards and compliance.
  • Lead initiatives to foster teamwork for improved patient outcomes.

Benefits

  • 50 days of paid time off annually (including holidays and sick leave).
  • Traditional federal pension plan and a 401(k) option with VA contributions.
  • Comprehensive health, vision, and dental insurance options available.
  • Possibility of working hours that are mostly Monday to Friday, with occasional Saturdays.
  • Telework options available as needed, though not primarily a virtual position.
Full Job Description
Summary

The Assistant Chief Nurse works collaboratively with the Chief Nurse for Ambulatory Care Nursing to provide higher level guidance and management of daily operations within Primary Care/Specialty Nursing at the following locations: Durham, Wake County Clinic(s), Clayton Clinic, Greenville Health Care Center, Morehead, and Cherry Point. Assists with organizing, directing, integrating, and evaluating the clinical, administrative, evaluative, and educative processes through the assigned areas.

Duties

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The Assistant Chief Nurse (ACN) ensures the implementation of all patient care policies, procedures and directives. Responsibilities include, but are not limited to management, coaching, mentoring, program development, monitoring of quality metrics to include formal tracking and reporting. Responsibilities also include assuring compliance with directives, and of staff alignments with facility qualification standards and executive career field key elements, facility annual plans and Primary Care specific strategic goals and missions.

Duties include, but are not limited to:

  • Direct supervision of Nursing professional Development Practitioners/Nurse Educators and Nursing Education program within Ambulatory Care Nursing.
  • Collaborate with inter-professional team in strategic planning.
  • Quality improvement activities to monitor, assess performance targets, development and implementation of action plans to improve performance. Formal monitoring and tracking to include but not limited to he following reports: 2 Day Post Discharge, View Alert, HEDIS/Quality Metrics, V-Signals Patient experience indicators/SHEP, SAIL.
  • Completion of chart audits.
  • Staff development and evaluation.
  • Maintaining constant state of survey readiness.
  • Ensuring compliance with standards regarding reusable medical equipment throughout service.
  • Facilitating teamwork to accomplish positive patient care outcomes, as well as patient and staff satisfaction.
  • Documented evidence of knowledge and skill regarding personnel issues, including recruitment and ongoing performance.
  • Position is in Patient Care Services, reports to the Chief Nurse/Ambulatory Care Nursing.


VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards

Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday 8hr tours, occasional Saturdays as required.

Telework: Ad-hoc

Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • You may be required to serve a probationary period.
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.


Qualifications

Basic Requirements:

  • English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
  • Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)


NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.

Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/[redacted].

Grade/Level

Scope

Education

Nurse I, Level I

Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies.

An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required.

Nurse I, Level II

Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex.

An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required.

Nurse I, Level III

Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations.

An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a *related field with a BSN and no additional professional nursing experience.

Nurse II

Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others.

A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience.

Nurse III

Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting.

MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III.

*Note: Foreign education programs/degrees are not creditable as related degrees.

Preferred Experience:

  1. Minimum of five (5) years successful nursing practice.
  2. Three (3) years of successful experience in outpatient setting.
  3. Minimum of three (3) years of successful management experience.
  4. Documented experience working in Quality Management/monitoring clinical outcomes within a healthcare setting.
  5. Familiarity with healthcare quality standards such as Joint Commission, HEDIS, or specific quality programs.
  6. Strong analytical skills with ability to interpret, trend, and present clinical data.
  7. Excellent written and verbal communication skills, including ability to prepare clear reports and presentations.


Preferred Certification(s)

ANCC Certification Nurse Executive or equivalent (NE-BC)

ACLS and BLS

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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