Primary location: Ideally Lancaster, PA or near a major airport for easy travel to Lancaster
Relocation offered: No
Employment status: Full-Time
Travel: >50%
Non-compete: Yes
Location: Work from home position ideally Lancaster, PA or near a major airport for easy travel to Lancaster

The estimated base salary range for this role is $95,000 to $125,000 per year.
Individual pay is based upon location, skills and expertise, experience and other relevant factors (salary may be adjusted based on geographic location)

The AS Installation Manager will support Architectural Specialties across North America. This role is responsible for developing and maintaining business for AS products by serving as the installation expert for field sales, DSMs, CSMs, ASMs, architects, contractors, owners, and distributors.

The AS Installation Manager will provide technical solutions and installation assistance to ISS, Sales Representatives, and contractors installing AS ceiling and wall systems. The role will also analyze installation concerns, develop appropriate solutions, and recommend actions to address field issues.

What9s in it for you!

• Be the trusted installation expert for a leading architectural products business
• Partner with industry professionals including architects, contractors, and sales leaders
• Lead with influence by coaching contractors and supporting strategic projects

What You9ll Do

Other duties may be assigned.

• Serve as the AS installation expert for the sales organization and Armstrong customers.
• Drive current and future sales of AS systems by identifying customer needs and installation challenges, and by working closely with AS business teams and product managers to provide solutions.
• Participate in new product development and product improvement efforts, as requested by the AS Leadership Team.
• Identify opportunities, issues, customer needs, and solutions through customer relationships, blueprint review, and regular jobsite visits.
• Work directly with contractors to understand installation concerns and provide coaching and training on AS systems and capabilities.
• Occasionally work from Armstrong regional installation training centers located in Illinois, Texas, and Pennsylvania.
• Assist with AS claims and complaints, including evaluating conditions and recommending appropriate solutions.
• Provide AS training to Field Sales and key contractors, both virtually and in person.
• Provide acquisition and installation training for internal and external audiences.
• Engage strategically on projects in partnership with AS Sales, including Channel Managers, CSMs, and ASMs.
• Support corporate initiatives, including annual seismic testing, installation mockups, and trade shows.
• Assist with the refinement and development of AS installation instructions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical and Mental Demands:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: sit for prolonged periods; repetitive motion of hands/wrists/fingers; concentrate and repeat the same physical or mental activities over and over; think analytically and be exact or highly accurate; make decisions such as to identify complex problems, develop options and implement solutions; work in a team; ability to maintain regular, punctual attendance consistent with the ADAAA, FMLA and other federal, state and local standards; pay attention to and remember details; communicate effectively including active listening to understand points being made, and asking appropriate questions and not interrupting inappropriately; speak to convey information effectively; write to communicate effectively as appropriate for the needs of the audience; read to understand work related documents; move between different physical locations within and between buildings; and push, pull, carry and lift in the normal course of travel.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires working indoors in environmentally controlled conditions with standard level of noise common to an office environment including office equipment and co-workers speaking to each other and on phones. Employees are required to wear personal protective equipment when entering the floor of manufacturing facilities based on the specific requirements of each location.

Qualifications

• Bachelor9s Degree in a related field; or equivalent industry expertise
• 8+ years9 experience in project management, estimating, or commercial construction
• Demonstrated technical skills, including carpentry, hands-on installation, etc.
• Demonstrated ability to read and analyze blueprints
• Excellent communication skills, both written and verbal
• Having the ability to build positive relationships with a variety of customers
• Must be proficient in working with computer software such as Microsoft Windows applications

What will make you stand out

• Prior experience in ceiling installation and building products
• Field measurement experience

About the location (Lancaster PA)

Lancaster, PA. A great central location in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC, and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, great shopping, entertainment venues and restaurants.

Come and build your future with us and apply today!

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