Armed Account Manager

Securitas

$85K — $90K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Key point of contact for clients to ensure top-tier service delivery.
  • Experience in staffing and onboarding high-quality employees.
  • Ability to step in at lower levels while managing upper-tier responsibilities.
  • Skilled in prioritizing tasks and meeting tight deadlines.
  • Excellent organizational, self-management, and communication skills.
  • Requires licenses and certifications for armed security roles.
  • Must have a minimum of an Associate Degree and 3 years in security or business management.

Responsibilities

  • Oversee security operations for client accounts and ensure service quality.
  • Drive account growth through service improvements and new business opportunities.
  • Develop comprehensive post orders to guide operations.
  • Manage workforce planning, including scheduling and team supervision.
  • Implement training programs to enhance compliance and performance standards.
  • Proactively identify and resolve issues in service delivery.
  • Ensure operational efficiencies are maintained across client accounts.

Benefits

  • Comprehensive medical insurance.
  • Life, dental, and vision insurance coverage.
  • 10 days of accrued vacation time annually.
  • 4 floating holidays each year.
  • 6 sick days available annually.
  • 401K retirement plan options.
Full Job Description
Job Description

Securitas Security Services USA, Inc.

Position Title: ArmedAccount Manager

Location: Newport News, Virginia (VA)

Summary:

Oversees end to end security operations for assigned client accounts, ensuring high-quality service delivery, proactive issue resolution, and continuous improvement. As an Account Manager, you will drive account growth through service enhancements and new business development while maintaining operational efficiency. In this role, you will be responsible for developing post orders, workforce planning, scheduling, team supervision, and delivering training to ensure compliance and performance excellence.

Benefits:

Based on experience, Securitas will offer a salary of $85K - $90K/Annually in addition to a full benefit package that includes:
  • Medical Insurance
  • Life Insurance
  • Dental
  • Vision
  • 10 Vacation Days Accrued
  • 4 Floating Holidays
  • 6 Sick Days
  • 401K

Position Qualifications:
  • Serves key point of client contact to ensure high quality customer service.
  • Assist with onboarding and directly develops high caliber staff.
  • Willing to fill in at lower levels when necessary while managing high-level responsibilities.
  • Successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
  • Organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.

Education/Experience:
  • At least 18 years of age.
  • Associate Degree.
  • 3 years of responsible experience in the security industry and/or business management.
  • Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
  • Candidate must possess all license, certifications, and permits required to perform armed security duties in the applicable jurisdiction.
  • Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Company Website: https://www.securitasinc.com

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