Area Sales and Marketing Director

Crystal Creek Senior Living

$100K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in senior living, home health, or healthcare sales and marketing, emphasizing referral relationships.
  • 2+ years in sales leadership or management, ideally across multiple locations.
  • Proven ability to drive census/occupancy growth and meet sales targets.
  • Extensive travel required, including overnight stays.
  • Valid driver's license and dependable vehicle are mandatory.
  • Strong familiarity with social media platforms and CRM systems.
  • Self-motivated and adaptable to operate effectively across various markets.
  • Excellent relationship-building and communication skills.

Responsibilities

  • Serve as interim Sales Director during leadership vacancies, overseeing daily sales operations.
  • Partner with Regional Sales leadership to address underperforming communities with targeted support.
  • Build referral relationships with key healthcare providers and senior services.
  • Aid prospective residents and families through the admissions process.
  • Train site-level staff on sales practices and CRM utilization.
  • Standardize sales processes and performance measurements across communities.
  • Analyze community data to identify trends and recommend action plans.

Benefits

  • Medical, dental, and vision insurance.
  • Paid time off.
Full Job Description
Responsibilities/Qualifications

The Area Sales & Marketing Director is a floating, multi-site leadership role supporting Regional Sales across Parallel Management Group's portfolio of senior living and home care communities. Acting as a Sales Director-at-large, this role travels between locations to provide hands-on sales and marketing leadership — covering communities with a vacant or newly filled Sales Director position, stabilizing underperforming markets, and coaching site-level teams. The ideal candidate is a proven senior living sales leader who can walk into an unfamiliar market, quickly build referral relationships, and drive census, occupancy, and revenue growth with minimal ramp-up time. 

 

Responsibilities:

    • Serve as interim, floating Sales Director for communities with a leadership vacancy, onboarding gap, or performance shortfall, running day-to-day sales operations until a permanent hire is onboarded and ramped.
    • Partner with Regional Sales leadership to identify underperforming communities and deploy targeted, on-site sales and marketing support.
    • Build and maintain referral relationships with hospitals, skilled nursing facilities, senior centers, physician offices, home health agencies, DME providers, discharge planners, and social services.
    • Meet with prospective residents and family members and guide them through the move-in and admissions process.
    • Review intakes and follow up promptly and consistently with all referral sources; maintain detailed records of all contacts.
    • Train, coach, and mentor site-level sales and marketing staff on referral development, CRM use, and sales best practices.
    • Standardize sales processes, KPIs, and reporting across communities to support consistent performance measurement.
    • Analyze occupancy, census, and referral funnel data by community to identify trends and recommend action plans.
    • Plan and coordinate public affairs and community outreach, including public relations, health fairs, and other events.
    • Develop and maintain marketing and communication materials in partnership with the corporate marketing team.
    • Maintain strong working knowledge of social media and digital marketing tools to support lead generation at each community.
    • Anticipate positive and negative market shifts and competitive pressures, adapting strategy accordingly.
    • Develop deep local market knowledge — demographics, competitors, and referral landscape — for each community supported.

Qualifications:

    • 5+ years of senior living, home health, or healthcare sales and marketing experience, including building and managing referral relationships. (Required)
    • 2+ years in a sales leadership or management role, ideally overseeing multiple locations or a sales team. (Required)
    • Proven track record of driving census/occupancy growth and meeting sales targets. (Required)
    • Ability and willingness to travel extensively between locations, including overnight and extended-stay assignments. (Required)
    • Valid driver's license and a dependable, insured vehicle. (Required)
    • Strong knowledge of social media platforms and CRM or referral-tracking systems.
    • Self-motivated, adaptable, and comfortable operating independently across multiple markets.
    • Excellent relationship-building, communication, and presentation skills.
    • Bachelor's degree in Marketing, Business, Healthcare Administration, or a related field preferred; equivalent experience will be considered.

 

License or certification:

  • Driver's License (Required)

Benefits:

  • Medical, dental, and vision insurance
  • Paid time off

Similar Jobs

More Jobs at Crystal Creek Senior Living

  • Director of Nursing
    $85K — $100K *
    Canton, MI 48187 (Wayne County)
    Healthcare
    In-Person
  • Regional Manager
    $80K — $95K *
    Northville, MI 48168 (Wayne County)
    Healthcare
    In-Person
  • Regional Manager
    $80K — $95K *
    Pontiac, MI 48340 (Oakland County)
    Healthcare
    In-Person
  • Regional Manager
    $80K — $95K *
    Southfield, MI 48076 (Oakland County)
    Healthcare
    In-Person
  • Regional Director of Operations
    $100K — $120K *
    Livonia, MI 48154 (Wayne County)
    Healthcare
    In-Person

More Healthcare Jobs

Find similar Area Sales and Marketing Director jobs: