GENERAL PURPOSEResponsible for the overall clinical quality, integrity, service excellence, and financially viability of rehabilitation programs for a state or multi-disciplinary geography with minimum revenue of $9M-$15M to ensure customer and company expectations are met. Plans, develops, implements and monitors appropriate provision, documentation, billing of clinical services and customer relations. Identifies and implements growth opportunities and evaluates effectiveness of employees and ongoing programs.
ESSENTIAL JOB DUTIES- Plans, develops, implements, and monitors operations for overall quality, effectiveness, and financial viability. Works with Rehab Team to ensure operational and clinical functions deliver desired results across defined area
- Takes responsibility for the development, retention, hiring, performance management, compensation, and engagement of therapy staff. Partners with and utilizes HR resources
- Implements an optimal staffing plan
- Oversees clinical competency of therapy staff and implementation of core programs, clinical resources, and applicable specialty products within site(s)
- Delivers patient care and/or clinical supervision to meet each patient's goals and needs as prescribed by medical doctor and determined by the evaluation, treatment plans. Ensures all care delivery is consistent with individual's license.
- Ensures staff is properly licensed and trained in skilled therapy documentation; complete reviews for documentation quality and billing integrity; some reviews may be delegated to appropriately credentialed team member(s)
- Assists customers within the designated geography with outreach and program development to meet the customer's needs. Partners with sales person and marketing in a variety of areas to assist in the development of new business opportunities.
- Ensures and validates customer satisfaction through strategic planning, organic growth, problem resolution and relationship
- Oversees assigned territory compliance with accurate documentation billing of therapy services, and denials. Partners with the HR administration team and supervisory staff to ensure completion of annual compliance requirements
- (California specific) Therapy Assistants in this role do not treat. Meetings attended by the DOR such as PPS or MDS are for sharing information only. Therapy Assistant DOR is to share information with the treating therapists allowing for a registered therapist to make any clinical decisions
QUALIFICATIONS- Graduate from Physical Therapy/Physical Therapy Assistant, Occupational Therapy/Occupational Therapy Assistant or Speech-Language Pathology program
- Must possess and maintain a current license in the state of practice; Therapist license, strongly preferred
- Minimum one (1) year experience as treating therapist or therapy assistant; minimum three (3) years experience, preferred
- Minimum 5 years therapy management experience
- Multi-site experience
- Successful management of budgets in excess of $9M-$15M, preferred
- Currently Credentialed Documentation Auditor (CDA) or ability to become credentialed within six (6) months
- Ability to travel extensively with overnight stays
- Must be capable of maintaining regular attendance
