Job DescriptionThe Area Manager leads the performance and operations of multiple locations (5-8) within a defined geographic area. This role is responsible for driving school performance, ensuring operational excellence and quality/safety standards, developing school leadership, and delivering an exceptional customer experience. This role requires strong leadership, strategic planning, data-driven decision-making, and frequent travel between sites. Reports directly to the District Manager. The position supports the schools within the Chicagoland area.
Key Responsibilities:- Develop and execute area-wide business plans aligned to achieve company targets.
- Ensure achievement of performance targets with a strong emphasis on school growth and enrollment, safety, and compliance.
- Collaborate with School Directors to drive school performance, devise strategies to achieve performance metrics and increase profitability.
- Cascade priorities to school directors and ensure consistent execution across locations.
- Drive revenue growth and profitability across the area; monitor area performance targets and KPIs.
- Identify opportunities, and implement initiatives to improve efficiency (quality, marketing, community presence, enrollment) by leveraging data.
- Prepare and manage area-level budgets; monitor expenses and operational costs.
- Review financial metrics for each location; take corrective actions to improve operational efficiency and cost control.
- Identify trends and opportunities; implement continuous improvement initiatives across the area.
- Ensure exceptional customer service standards; resolve escalated customer issues promptly and professionally.
- Ensure consistent operational execution across all schools (workforce management, quality, compliance).
- Recruit, hire, train, and develop school directors; conduct regular performance reviews and provide ongoing coaching.
- Foster a high-performance culture through coaching, training, and succession planning.
Supervisory Responsibilities:- This position has management responsibilities with 3-6 direct reports.
Required Job Qualifications:- Bachelor's degree in education, business, retail management, operations, or a related field preferred (or equivalent management experience).
- 5 years of progressive leadership experience in a general manager or equivalent role (retail, hospitality, or similar customer-facing sectors)
- Demonstrated track record of achieving performance targets and improving unit level KPIs.
- Strong leadership, communication, coaching, and people skills.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Proficiency with MS Office (Excel, PowerPoint) and PowerBI (preferred) or other data analytics systems.
- Ability to travel at minimum 75% of the time to school locations in the district.
- Possess a valid driver's license with clear motor vehicle record.
Compensation and Benefits:- Compensation based on position, education and experience. Bi-weekly paid.
- Salary range $80,000 - $87,000.
- This position is also eligible for our Support Central bonus program which is based on annual achievement of company performance.
- Equipment Provided: Company-issued laptop, iPhone, and iPad, plus mileage reimbursement.
Health and Wellness Benefits:- Employees are eligible for a variety of health and welfare benefits based on their Full-time or Part-time status on their date of hire, which include medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection.
- Employees are eligible to participate in our 401(k)-retirement plan after 30 days of employment. Participating employees are also eligible to receive a company provided match on their elective deferrals once they reach 1 year of employment with the company.
Employee Perks/Discounts:- Mileage reimbursement
- Education assistance including tuition reimbursement
- Childcare discount available to all employees
- Corporate partner Discounts
- This position is eligible for paid time off. All Corporate employees are enrolled in our Flexible Paid Time Off (PTO) plan. This plan allows for flexibility and discretion between employees and managers in taking time off - with no set accrual for vacation or sick time. Employees can use Flexible PTO for any reason and is compliant with the Colorado Healthy Families Work Act.
- Applications accepted through December 8/10/2026.
