Position SummaryThe Area Manager is a first-level management position that supervises a team of Field Service Technicians and oversees the operation of compressor packages and equipment, including rentals, within one Area. Area Managers maintain customer relationships and work with Technicians and management to communicate, troubleshoot, and ensure the completion of safe, efficient, and economical day-to-day operations.
Essential Duties & Responsibilities - Support employees by being available to answer questions, prioritize training as needed, and lead the Area by example.
- Communicate daily with Lead Technicians to review completed tasks, review, and advise scheduled work, unit sets, and moves, etc.
- Enforce various processes to ensure Preventative Maintenance (PM) compliance.
- Monitor employee hours by ensuring daily time entry, correct discrepancies quickly, manage overtime, and prioritize the safety and wellbeing of employees.
- Manage Work Order (WO) submissions daily and verify various processes are completed by technicians to maintain inventory goals.
- Analyze critical data and complete timely reports in various systems including but not limited to operations, inventory, and finance.
- Maintain positive customer relationships and provide conflict resolution efforts when necessary.
- Enforce Safety compliance throughout your team, participate in monthly Safety meetings and ensure attendance by your direct reports.
- Conduct a reoccurring Operations meeting with your direct reports and necessary superiors to communicate new or updated processes, and review data critical to the Area's success.
- Perform additional, miscellaneous tasks as assigned.
Education, Experience and Training- Ability to manage multiple priorities and work under pressure.
- Minimum 5 years' working experience in natural gas compression operations or a combination of OEM, trade school, or comparable work experience in a related field.
- High degree of mechanical intuition and ability.
- Comprehension of OEM and miscellaneous technical manuals, literature, and programs.
- Ability to configure gas compression equipment.
- Working knowledge of Microsoft Office suite (excel, word, outlook).
- Valid Driver's License, with Motor Vehicle Record (MVR) within the acceptable parameters of Company Policy, required.
- Ability to understand written and verbal company and supervisory communication including, but not limited to, policies, procedures, instructions, and training.
Working Conditions- Extended or non-traditional working hours may be required.
- Periodic lifting requirements in excess of 50 lbs.
- Must be able to stand or walk on uneven terrain, climb personnel stairs and ladders, stoop, squat and/or crawl depending on the directed task.
- Exposure to extreme temperatures, weather conditions and environments on a location-by-location basis.
- High noise environment (>85 dbA) will occur with ear protection.
- Potential of controlled exposure to hazardous chemicals.
- Requires an employee to frequently type and use computer and other office equipment such as a copier, printer, calendar, telephone, etc.
- Travel is required 75 - 90 percent of the time worked.
