Sweetgreen

Area Leader

Sweetgreen • $100K — $125K *
Santa Ana, CA 92704In-Person
Hospitality & Recreation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of restaurant experience with 3+ years in multi-unit management
  • Experience in managing new store openings while enhancing existing store performance
  • Excellent communication skills to engage and motivate a team
  • Highly organized with the ability to multitask and adjust to changes
  • 2+ years of management experience in both front and back of house operations
  • Ability to identify and quickly address operational and personnel issues
  • Knowledge of restaurant regulations including food safety and labor laws
  • Proficiency in Microsoft Office suite
  • High-energy, self-motivated, and service-oriented personality
  • Alignment with sweetgreen's core values and passion for their mission.

Responsibilities

  • Develop internal succession plans and talent identification
  • Recruit high-potential talent and coach team development
  • Drive continuous performance improvement across metrics
  • Achieve annual P&L objectives focused on sales and productivity
  • Enhance customer connections through marketing and technology
  • Ensure exceptional customer experiences and operational compliance
  • Support head coach development through targeted goals and feedback
  • Cultivate cross-functional partnerships to support store performance
  • Encourage a positive, competitive team environment focused on best practices
  • Strengthen community ties to enhance brand presence.

Benefits

  • Competitive base salary with 20% bonus potential
  • Stock options for employee investment
  • Medical, dental, and vision insurance plans
  • Flexible PTO plan for work-life balance
  • 401k program for retirement savings
  • Paid family leave to support new parents
  • Complimentary greens offered to employees
  • Branded merchandise to promote organizational culture
  • Opportunity to make a meaningful impact through leadership
  • Collaborative team atmosphere aligned with core values
  • Clear career development pathways for personal and professional growth.
Full Job Description
The Area Leader has the following core responsibilities
  • Developing internal succession plan and a deep bench of managers at all levels of store operations by developing head coaches and the ability to identify "raw" talent. Candidate will have a clear understanding of how to move capability and performance and a sense of urgency to do so.
  • Developing and coaching an understanding of the sweetgreen profile and driving recruitment of high-potential internal and external talent.
  • Driving continuous performance improvement focusing on leading indicators and established key metrics. Candidate will be balanced in their approach focusing on people, financial, and customer experience metrics equally.
  • Meeting/exceeding annual P&L objectives with a primary focus on top-line sales, productivity, and production management.
  • Driving top-line sales performance by fostering customer connections through community marketing, throughput and technology initiatives, new product launches and an in-depth merchandising mentality.
  • Training, coaching, and inspiring all locations to deliver exceptional customer experiences and high quality culinary operations ensuring a commitment to sweetgreen's operational policies and procedures.
  • Leading head coach development both personally and professionally through goal setting, coaching and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance.
  • Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results.
  • Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement.
  • Fostering and growing strong community connections within each restaurant neighborhood by leading head coaches to develop brand ambassadors and maximizing sweetgreen community-based programs.

About You (minimum requirements)
  • 5+ years of prior restaurant experience with 3+ years of multi-unit management.
  • Proven experience balancing focus on new store openings and existing business performance: can manage multiple projects, delegates freely with quality follow and drive new store support and project management.
  • Strong communication skills that engage people in a genuine, authentic way. Proactively connects to the team to drive behavior and results.
  • Highly organized, able to multi-task, and easily adapts and respond to change.
  • 2+ years of experience in both front of house and back of house/kitchen operation management.
  • Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance.
  • Demonstrated management of applicable restaurant regulatory areas, including: employee safety; HAACP; wage + hour; immigration; food safety.
  • Proficient computer skills in the Microsoft Office suite.
  • Personal characteristics reflective of sweetgreen: high-energy, action oriented, self-motivated, positive and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.
  • Belief in and passion for the sweetlife and sweetgreen's core values.


About our sweetlife:
  • Competitive base salary + 20% bonus potential
  • Stock options
  • Medical, dental + vision insurance plans to suit your and your family's needs
  • Flexible PTO plan
  • 401k program
  • Paid family leave; we believe in fully supporting new parents
  • Complimentary greens
  • Free sweetgreen swag
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • A collaborative team of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally


Salary range for this role:

Starting salary range based on experience

$100,000-$125,000 USD

About Sweetgreen

Sweetgreen is a fast casual restaurant chain that was founded in 2007 by Nicolas Jammet, Jonathan Neman, and Nathaniel Ru. The company is known for its healthy and sustainable food options, and has over 100 locations across the United States. Sweetgreen has partnerships with local farmers and suppliers to source its ingredients, and has a strong focus on community and social responsibility. The company has raised over $478 million in funding from investors such as Fidelity Investments and T. Rowe Price, and is headquartered in Washington, D.C.
Learn more about Sweetgreen
Size
4,000 employees
Industry
Food & Beverages
Founded
2007
* Ladders Estimates

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