Sweetgreen

Area Leader

Sweetgreen$100K — $125K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of restaurant experience, with 3+ in multi-unit management.
  • Experience balancing new store openings with existing operations.
  • Strong communication skills that engage and motivate teams.
  • Excellent organization and multi-tasking abilities.
  • 2+ years in both front and back of house management.
  • A disciplined approach to problem-solving and performance improvement.
  • Familiarity with restaurant regulatory standards including food safety and employee safety.

Responsibilities

  • Develop and implement a succession plan for store management.
  • Recruit and coach talent aligned with sweetgreen's values.
  • Enhance performance through data-driven metrics and indicators.
  • Achieve P&L goals with a focus on sales and productivity.
  • Drive community engagement and customer connections through marketing.
  • Train and inspire staff to deliver excellent customer service.
  • Build cross-functional partnerships to support store operations.

Benefits

  • Competitive base salary with 20% bonus potential.
  • Stock options available for employees.
  • Comprehensive medical, dental, and vision insurance options.
  • Flexible paid time off plan.
  • 401(k) program to help secure financial future.
  • Paid family leave to support new parents.
  • Complimentary meals while at work.
  • Company swag provided as a perk.
  • Opportunities for personal and professional development.
  • Collaborative work environment that values core principles.
Full Job Description
The Area Leader has the following core responsibilities
  • Developing internal succession plan and a deep bench of managers at all levels of store operations by developing head coaches and the ability to identify "raw" talent. Candidate will have a clear understanding of how to move capability and performance and a sense of urgency to do so.
  • Developing and coaching an understanding of the sweetgreen profile and driving recruitment of high-potential internal and external talent.
  • Driving continuous performance improvement focusing on leading indicators and established key metrics. Candidate will be balanced in their approach focusing on people, financial, and customer experience metrics equally.
  • Meeting/exceeding annual P&L objectives with a primary focus on top-line sales, productivity, and production management.
  • Driving top-line sales performance by fostering customer connections through community marketing, throughput and technology initiatives, new product launches and an in-depth merchandising mentality.
  • Training, coaching, and inspiring all locations to deliver exceptional customer experiences and high quality culinary operations ensuring a commitment to sweetgreen's operational policies and procedures.
  • Leading head coach development both personally and professionally through goal setting, coaching and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance.
  • Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results.
  • Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement.
  • Fostering and growing strong community connections within each restaurant neighborhood by leading head coaches to develop brand ambassadors and maximizing sweetgreen community-based programs.

About You (minimum requirements)
  • 5+ years of prior restaurant experience with 3+ years of multi-unit management.
  • Proven experience balancing focus on new store openings and existing business performance: can manage multiple projects, delegates freely with quality follow and drive new store support and project management.
  • Strong communication skills that engage people in a genuine, authentic way. Proactively connects to the team to drive behavior and results.
  • Highly organized, able to multi-task, and easily adapts and respond to change.
  • 2+ years of experience in both front of house and back of house/kitchen operation management.
  • Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance.
  • Demonstrated management of applicable restaurant regulatory areas, including: employee safety; HAACP; wage + hour; immigration; food safety.
  • Proficient computer skills in the Microsoft Office suite.
  • Personal characteristics reflective of sweetgreen: high-energy, action oriented, self-motivated, positive and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.
  • Belief in and passion for the sweetlife and sweetgreen's core values.


About our sweetlife:
  • Competitive base salary + 20% bonus potential
  • Stock options
  • Medical, dental + vision insurance plans to suit your and your family's needs
  • Flexible PTO plan
  • 401k program
  • Paid family leave; we believe in fully supporting new parents
  • Complimentary greens
  • Free sweetgreen swag
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • A collaborative team of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally


Salary range for this role:

Starting salary range based on experience

$100,000-$125,000 USD

About Sweetgreen

Sweetgreen is a fast casual restaurant chain that was founded in 2007 by Nicolas Jammet, Jonathan Neman, and Nathaniel Ru. The company is known for its healthy and sustainable food options, and has over 100 locations across the United States. Sweetgreen has partnerships with local farmers and suppliers to source its ingredients, and has a strong focus on community and social responsibility. The company has raised over $478 million in funding from investors such as Fidelity Investments and T. Rowe Price, and is headquartered in Washington, D.C.
Learn more about Sweetgreen
Size
4,000 employees
Industry
Founded
2007

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