Location:
Anchorage, AK (Branch ALALP) - Retail shop

How will you CONTRIBUTE and GROW?

Job Description Summary
The Area Branch Operations Manager (ABOM) assists District Manager (DM) by supporting efforts to improve the safety, profitability, effectiveness, accuracy, and efficiency of the Area Branch operations and logistics. The ABOM shares accountability for the overall thriving of the operating branches within the identified district. ABOMs provide analytics, evaluation, and reporting of Branch metrics and pricing initiatives. Ideally, you bring a passion for leading and supporting a team of Branch Managers, and will collaborate closely with them to contribute to Area and Regional milestones.
• Supports and champions alignment with company policies including safety and the use of personal protective equipment.
• Partners with Branch associates to uphold Safety Management Systems in conjunction with the Regional Safety Department.
• Supports the Branches on the execution of the Accident and Injury Reduction Plans consistent with Airgas Safety Council and Safecor.
• Maintains up-to-date knowledge and understanding of Standard Operating Procedures (SOPs) Manual, Safety Management System, SAP processes and learning tools, Business Warehouse (BW) tools, and SharePoint tools. Dedicated to guiding Branch associates and fostering deep understanding and effective use of these procedures and systems of all Branches.
• Provides training and conducts audits on Standard Operating Procedures (SOPs). Share results with DMs/AVPs.
• Monitors and nurtures progress at the branches and communicating with the DM.
• Assists with making certain that SAP enhancements, changes, corrections, reports, and other communication from various functional leaders are shared with the appropriate associates within the business Area.
• Actively participates in the "cascade" of information to the branches. This may include policy changes, roll-outs, roadshows, new products or services, safety compliance, and other local or national projects.
• Supports the Company's objective to execute Airgas's Core Strategy I and II activities in the Branches and throughout the Area.
• Compiles branch metrics for the branches within the District and identifies and communicates results and shares excellent and successful practices throughout all assigned branches.
• Communicates routinely regarding progress, obstacles, issues, and process improvement suggestions at the branches. Communicate with leadership when ineffective or poor processes are identified that are contributing to transaction inaccuracy or should be otherwise improved.
• Prioritizes and safeguards transactional accuracy and SAP proficiency.
• Promotes effective teamwork, communication, and collaboration between the branch associates, field sales teams, sales specialists, and the business service center (BSC) associates.
• Connects regularly through branch visits with direct reports by understanding and supporting branch performance, safety compliance, inventory levels, SOP compliance, and training gaps.
• Welcomes, trains, and grows associates to ensure success for the branch attraction and retention.
• Provides clear guidance and support to associates with day-to-day operations of the retail store including compliance, retail sales, warehousing, and distribution.
• Guides, coaches, and mentors associates; this includes positive motivation and performance evaluations, providing regular feedback, communication of goals, and leading regular team meetings and calls.
• Airgas associates are expected to act with care, adapt to our environment and engage to trust and grow - core tenets within the Be, Act, Engage framework of employee performance.
• All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

Are you a MATCH?

Required Qualifications:
• High School Diploma or GED. An undergraduate degree in a relatable field
• We are looking for around five years of steady growth and advancement in-branch retail sales or branch/production operations.
• Ideally, you bring two to five years of experience guiding and nurturing teams through supportive leadership.
• Prior experience with sales and/or operations in the distribution industry is welcomed.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.