Functional Title: APS In Home Supervisor I/II Job Title: APS In Home Supervisor II Agency: Dept of Family & Protectve Svc Department: Region 7 APS In-Home Dir Del Posting Number: 21369 Closing Date: 09/25/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $5,541.67- $8,886.16 Pay Frequency: MonthlySalary Group: TEXAS-B-24 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 30% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:Job Location City: WACO Job Location Address: 1711 HERRING AVE Other Locations: MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12

Brief Job Description:

The position supervises a unit of caseworkers and administrative support/clerical staff responsible for providing adult protective services to eligible clients. The position interacts routinely with Texas Department of Family and Protective Services, clients, representatives from organizations and the general public.

Essential Job Functions (EJFs):

Plans and manages unit operations to achieve program and regional objectives for service delivery by monitoring budgets and caseloads, consulting with staff on case issues, approving leave, and holding unit meetings.

Selects, manages, and develops staff through review of performance data, conferences, training, and performance appraisal.
Interprets program policy and procedures to unit staff, other Department of Family and Protective Services staff, and the public.
Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements.

Prepares management reports, analyses, correspondence, and related materials to keep management informed and respond to issues.

Makes presentations and participates in community awareness and related activities to inform the public about the program.

Responds to complaints from irate clients, their families, or other individuals regarding case actions or related issues.

Performs other duties as assigned and required to maintain unit operations.
Promotes, monitors, and ensures that respect is demonstrated for cultural diversity.

Attends work regularly in accordance with agency leave policy.

Knowledge, Skills and Abilities (KSAs):

Knowledge of local, state, and federal laws related to the program area; of public administration and management techniques; of statistical analysis processes; of budget processes; of research techniques; of training; and of program management processes and techniques.

Skill in identifying measures or indicators of program and staff performance and in operating a computer and applicable software.
Ability to gather, assemble, correlate, and analyze facts; to establish goals and objectives; to devise solutions to administrative problems; to develop, evaluate, and interpret administrative policies and procedures; and to assign and supervise the work of others.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Adult Protective Services Supervisor I: A master's degree in social work from an accredited college or university, or a master's degree in gerontology, plus two years of full-time social work experience, one year of which was in dealing with problems concerning adult protective services*, (OR) A master's degree from an accredited college or university that includes a minimum of 18 graduate semester hours of coursework in psychology, sociology, social work, family counseling, family relations, human development, counseling theory, group counseling, and related laboratory or practicum credits, plus three years of full-time social work experience, two years of which was in dealing with problems concerning adult protective services*, (OR) A bachelor's degree in social work from an accredited college or university, plus three years of full-time social work experience, two years of which was in dealing with program concerning adult protective services*, (OR) A bachelor's degree from an accredited college or university, plus four years of full-time social work experience, three years of which was in dealing with problems concerning adult protective services*.

Adult Protective Services Supervisor II: Two years of full-time experience as an Adult Protective Services Supervisor I.

Additional Information:

This position may be filled at an APS Supervisor I or APS Supervisor II. Factors such as education and experience may be considered when establishing the starting salary.

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Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at [email protected] with additional questions.