Trustmark

Applications Delivery Director

Trustmark$113K — $209K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in related field
  • 6-8 years of relevant experience
  • Deep understanding of insurance technology (InsurTech)
  • Experience managing vendor and systems integrator (SI) partnerships
  • Proficient in software engineering and delivery best practices
  • Familiarity with Agile methodologies like Scrum and Kanban within SAFe framework
  • Excellent communication skills for both technical and non-technical audiences.

Responsibilities

  • Develop strategic technology roadmaps in collaboration with business units
  • Provide consulting and guidance on key IT initiatives
  • Ensure project requirements are clearly defined and aligned with IT standards
  • Oversee end-to-end software delivery lifecycle governance
  • Communicate project statuses and priorities to stakeholders
  • Act as primary IT advisor for business units and senior leadership
  • Lead release planning and ensure readiness for solution launches.

Benefits

  • Health, dental, and vision insurance
  • Life insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • 401(k) retirement savings plan
  • Employee Assistance Program (EAP)
  • Back-up Care for dependents of all ages
  • Health and wellness initiatives, including a wellness program.
Full Job Description
About the role

As the Applications Delivery Director for Enrollment & Partner Connectivity Technology at Trustmark, you will bring deep insurance technology (InsurTech) delivery experience, domain knowledge, and strong vendor & SI partner governance skills to execute work through internal and outsourced teams. You will serve as a delivery leader, partnering closely with Trustmark leadership and IT vendors across voluntary benefits, life insurance, and group insurance to deliver technology solutions that support enrollment and partner connectivity. Responsible for delivering enrollment connectivity and platform capabilities that power a digital-first enrollment and benefits administration ecosystem, including efficient case setup, streamlined partner interactions, and reliable connectivity with key benefit administration platforms, HRIS/HCM systems, brokers, and employer partners. Collaborates with Enterprise Architecture, Enterprise Integrations, Infrastructure, Data, Security, and SI partners to deliver scalable, high-quality enrollment capabilities that advance Trustmark's modernization strategy.

The person in this role will bring a strong software engineering background and a pragmatic grasp of engineering and delivery best practices, paired with delivery ownership and rigor, excellent communication skills across technical and non-technical stakeholders, and deep experience governing external SI partners.

This is a hybrid role with 3 days at our campus in Lake Forest, IL, and 2 days remote.

Responsible for the strategic interface between IT and one or more Domains. Collaborates with assigned business unit(s) to assess information technology needs, define requirements, and develop solutions. Understands business unit operations and identifies opportunities to leverage technology to increase efficiency or effectiveness. Develops short- and long-term technology roadmaps based on anticipated changes to business unit operations. Serves as a single point of contact for the business unit(s); receives requests or inquiries, triages and prioritizes initiatives, develops business cases, and represents unit interests to senior IT leadership. Oversees the delivery of IT solutions to ensure that needs are met.

Key Accountabilities:
  • Provide strategic consulting, support and guidance regarding key IT initiatives.
  • Ensures requirements are well-defined and delivery plans are aligned to established architectural and engineering standards in partnership with IT domain leaders.
  • Owns end-to-end SDLC delivery governance, orchestration, and outcomes.
  • Provides oversight of Agile delivery (Scrum, Kanban) in SAFe framework.
  • Communicates decisions, priorities and project information to appropriate levels of staff regarding business unit requests, projects and initiatives.
  • Serves as a primary point of contact advisor for IT Executives. Advises in delivering products and services to value all business partners. Provides strong oversight of SI partners to ensure adherence to established architecture standards.
  • Leads release planning and cutover readiness for solution releases.
  • Plays a lead role in enabling business goal achievement through the effective use of technology and facilitates business changes through technology.


Minimum Requirements:
  • Bachelor's Degree and 6 - 8 years of related experience


The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):
$113,008.00 - $209,872.00 per year

The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for commission. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.

Brand: Trustmark

Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

About Trustmark

Trustmark is a financial services company that provides banking, wealth management, and insurance services to individuals and businesses. The company was founded in 1889 and is headquartered in Jackson, Mississippi. Trustmark has over 200 branches across Alabama, Florida, Mississippi, Tennessee, and Texas. The company has a strong commitment to its customers and communities and has been recognized for its philanthropic efforts. Trustmark is publicly traded on the NASDAQ stock exchange under the ticker symbol TRMK.
Learn more about Trustmark
Size
2,692 employees
Market Cap
$2.1 billion
Industry
Net Income
$160 million
5 Year Trend
+1.4%
NASDAQ

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