Summary:Highly motivated and customer-focused Sales Engineer with a background in Mechanical Engineering to lead and support customer-specific applications and solutions in our "Pack Space Excellence Department". This role involves translating customer needs into tailored technical solutions, coordinating cross-functional efforts, and ensuring successful deployment and integration of Ranpak systems.
Responsibilities:- Serve as the primary technical contact for customers during the sales and implementation process.
- Understand customer needs and translate them into effective packaging solutions in close collaboration with the Sales Manager.
- Support the sales team with technical insights during customer meetings, trainings, and trade shows.
- Prepare and present solution proposals, including layouts, cost estimates, and ROI calculations
- Lead customer application projects, ensuring delivery on time, within scope, and budget.
- PSE Project Management and Innovation
- Collaborate with Engineering and Product Management to define application scope and deliverables.
- Fuel PSE with new innovative concept ideas to drive customer value and differentiation from customers, including digital/date products.
- Coordinate with internal and external stakeholders to align on application requirements and timelines.
- Lead cross-functional teams in the development and deployment of customized solutions.
- Support post-project reviews and lessons learned sessions.
- Provide input on product improvements and new product introductions (NPIs) based on customer feedback and market trends.
- Identify opportunities for application optimization and contribute to continuous improvement initiatives.
- Ensure compliance with relevant standards (e.g., CE, UL_CA) and customer-specific requirements.
- Drive and own key Sales Performance Metrics:
- Sales Conversion Rate - Track the percentage of proposals that convert into closed deals.
- Revenue Growth - Monitor revenue generated from new and existing customers.
- Sales Cycle Length - Analyze the average time from initial contact to deal closure.
- Pipeline Value - Maintain and grow a healthy pipeline of qualified opportunities.
- Customer Satisfaction (NPS or CSAT) - Gather feedback to ensure high service quality.
- Technical Win Rate - Evaluate success in winning technical validations or trials.
- Prepare executive-level presentations and dashboards to communicate application status and key sales performance metrics
Qualifications:- Bachelor's degree in Engineering with a sales background
- 5+ years of experience in application engineering, preferably in a manufacturing or industrial automation setting
- Strong customer orientation and ability to translate needs into technical solutions
- Excellent organizational, communication, and leadership skills
- ERP knowledge (preferably SAP)
- Strong understanding of logistic systems, automation technology, and integration processes
- Familiarity with compliance standards such as CE and UL_CA
- Hands-on mentality, proactive, and solution-oriented
- Team player (also in global teams)
- Hands-On
- Commercially driven
- Fluent in spoken and written English
- Willing to travel up to 20% of the time
What we offer:- The possibility to make an impact in a fast-growing stock-listed company
- Working in a collaborative culture, informal but highly results-focused
- Interesting learning & development opportunities
- A competitive remuneration package
- Company laptop and cell phone
- Travel expense allowance
- Flexibility to work from home
- Company laptop and cell phone
- Travel expense allowance
- Flexibility to working from home
