Application Engineer - OSI PI Analyst

Keylent, Inc.

$145K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hands-on experience with OSI PI and related systems
  • Strong analytical skills and problem-solving capabilities
  • Experienced in managing and troubleshooting application infrastructure within segmented network environments
  • Proficient in on-prem infrastructure management, including server patching and system integrations
  • Familiarity with automated task scripting, preferably with PowerShell
  • Strong engagement with end users to develop meaningful reports and visualizations
  • Experience with Agile methodologies and DevOps tools like Azure DevOps

Responsibilities

  • Provide daily production support for the PI system including data archives and interfaces
  • Install, configure, and monitor PI system servers
  • Assist end users in utilizing PI tools for reporting and display creation
  • Create and maintain PI system tags and monitor their performance
  • Perform monthly server patches and ensure compliance with information security
  • Offer technical expertise for problem identification and resolution
  • Participate in project teams to implement new functionalities and initiatives

Benefits

  • Onsite position at Richmond Refinery, CA for direct engagement
  • Opportunity to work with advanced real-time data management technologies
  • Involvement in impactful corporate initiatives through project participation
  • Exposure to diverse technical challenges within a segmented network environment
  • Collaboration with IT and vendor teams to enhance technical support capabilities
  • 24x7 on-call support rotation provides valuable experience in high-pressure scenarios
Full Job Description
Title: Application Engineer - OSI PI Analyst
Location: Richmond Refinery, CA. (Onsite each day, not a remote job)
Subcon/ FTE - Chevron - $70/hr

Responsibilities for this position may include but are not limited to:
• Provide day-to-day production support for the PI system including the PI Data Archive, PI Asset Framework, and PI Vision.
• Provide installation, configuration, and monitoring support for the PI system servers and various PI system data interfaces.
• Assist end users with the use of PI tools including PI System Explorer (to build PI AF templates, calculations, event frames, etc.), PI Vision for creation of displays, and other PI end user client tools such as PI Data Link.
• Create, monitor, and provide maintenance for PI system tags.
• Assist with monthly server patches and other information and risk compliance related tasks.
• Provide technical expertise in the identification, analysis, and resolution of problems.
• Perform root cause analysis along with recommending and implementing preventive techniques as required.
• Develop and maintain effective application technical support documentation including procedures.
• Work directly with vendors and IT entities to troubleshoot and resolve issues.
• Participate on project teams to deliver new functionality and to support corporate initiatives.
• Ensure adherence to change management processes.
• Interact and provide support for end users.
• Provide periodic 24x7 on-call rotation support

Functional and Technical skills required:
• Hands-on experience with OSI PI
• Strong analytical and problem-solving capabilities
• Process Control Network - Demonstrated competency in administering a real-time data historian to sustain system performance and manage the ecosystem of applications that make real-time data more accessible and visible (examples: Aveva/OSI Soft PI, PI Visions, PI Asset Framework)
• Experience supporting and troubleshooting application infrastructure in segmented network environments (example: PCN to DMZ to business domain) and understand the Purdue Model.
• Demonstrated competency in on-prem infrastructure management, such as server patching, troubleshooting bugs in a complex ecosystem of system-to-system integrations, and creating system-to-system integrations. Experience troubleshooting and supporting Microsoft Windows2012R2 / 2016 / 2019 servers (IaaS) in single-server virtual and physical configurations and automating tasks through scripting (example: PowerShell) is preferred.
• Experience engaging with end user customers to understand their needs and assist end users in building reports/visualizations that drive decision-making based on real-time data.
• Experience with Agile ways of working and utilizing a structured DevOps management tool to coordinate work (example: Azure DevOps). Must be able to persevere through issues and barriers by having a solution-oriented outlook and finding alternative ways to progress work.

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