In this role, you'll partner with customers and internal teams to deliver high-quality machining solutions-from initial concepts through implementation and optimization. If you like a mix of hands-on work, problem-solving, and customer interaction, this is a great opportunity to grow your career. This position will cover the Western mid-Atlantic region.
What You'll DoYou'll be involved across the full customer lifecycle, including:
- Supporting turnkey/sharekey projects and ensuring successful delivery
- Working directly with customers to understand application needs and develop solutions
- Providing post-sale support, including:
- CNC programming and part processing
- Process setup and optimization
- Operator training
- Leading or supporting training at customer sites and Makino facilities
- Troubleshooting machine and application issues alongside Field Service Engineers
- Supporting pre-sale activities such as test cuts, time studies, and technical discussions
- Collaborating with Sales, Service, and Applications teams to solve customer challenges
What You BringWe're looking for someone with strong technical expertise and a customer-focused mindset:
- Bachelor's degree in manufacturing engineering, Materials Science, or related field
or equivalent hands-on experience in a similar industry - Experience in Applications Engineering or a similar technical, customer-facing role
- Strong CNC knowledge and programming experience (5-axis preferred)
- Solid troubleshooting and problem-solving skills
- Ability to clearly communicate technical concepts to customers
- Strong collaboration and communication skills
Location & Travel- Ideally based in the Western NY area but can be flexible
- We may consider candidates outside this range based on experience
- Regional travel required, with occasional national travel
Why Makino?- Work with advanced machining technology and complex applications
- Be part of a collaborative, technical team
- Gain exposure to a wide variety of customer challenges and industries
- Opportunity to grow and advance your career
At Makino, we invest in our people-offering competitive pay, strong benefits, and opportunities to grow your career while working with industry-leading technology.
We offer a competitive benefits package designed to support you both professionally and personally, including:
- Comprehensive health, dental, and vision insurance
- 401(k) plan with company match
- Generous paid time off and holidays
- Tuition assistance and continuous learning opportunities
- Career development and advancement opportunities
- Employee assistance programs and wellness resources
