This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

This position will provide workflow analysis, optimization, application build, testing and implementation of Epic System software related to the Epic Cadence (Scheduling) and Epic Referrals applications. This position includes working with Project Management groups, key stakeholders, vendors, contactors, and end users regularly.

Position Responsibilities:

Analysis/Design

• Research system solutions
• Collaborate with subject matter experts to analyze workflows and develop application design
• Create functional/technical specifications for system build and complex integrated systems
• Demonstrate features to the user community and assess applicability, impact and value

Implementation

• Configure and customize applications
• Review the application build for efficiency, completeness, and correctness
• Develop and maintain testing scripts for execution during special update and system upgrade cycles
• Perform unit and integrated testing of assigned application workflows
• Understand and adhere to Change Management policies and procedures
• Understand and adhere to IT Security policies and procedures

Support and Maintenance

• Completion of related Epic Certifications/accreditations or eligible to obtain and maintain relevant Epic certifications/accreditations specific to your role
• Troubleshoot/debug and identify malfunctioning systems. Implement fixes
• Resolve complex system problems through participation in 24 x 7 on-call rotations
• Document system design and build
• Travel to customer sites as needed to support application implementation, upgrade, optimization and/or training/conferences
• Evaluate system upgrades to identify new functionality

Project Management

• Create work plans and provide oversight for assigned projects
• Monitor and report progress of work plans

Business Analysis

• Translate system and end user request into business solutions

Leadership/Staff Management/Financial Responsibilities

• Offer mentoring for staff and leadership in a specific area of expertise

Health Care Information Services (HCIS): Provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research.

HCIS services University of Iowa Health Care by providing comprehensive, high-level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff

Pay Grade:4Bhttps://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure

The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits

Percent of Time: 100%

Location: 3281 Ridgeway Drive, Coralville, IA

Staff Type: Professional & Scientific

Type of Position: Regular

Education Required:

• Bachelor's degree in a related field or an equivalent combination of education and related application development/support experience
• Certification must be obtained within 30 days after the corresponding EPIC class ends. In cases where an employee cannot meet this timeframe, they should work with their supervisor to establish an approved plan for completion.

Required Qualifications:

• Experience in the development and/or support of applications used by non-technical customers to support and enhance workflow processes, preferably healthcare, 3-5 years of experience for an Application Developer role
• Driver's License and ability to meet UI Fleet Safety Standards
• Experience contributing to an integrated information system implementation cycle though areas such as design, workflow analysis, build, training, implementation, testing, and support
• Experience working with application owners and/or vendors to define system requirements, integration requirements and understand business needs
• Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build
• Demonstrated knowledge of and experience with basic project management
• Ability to communicate effectively both verbally and in writing with technical and non-technical staff

Desirable Qualifications:

• Experience supporting an EHR in an ambulatory or hospital setting
• Experience with any of the following workflows: patient scheduling, referrals, prior authorization
• Epic certification/accreditation related but not limited to the following Epic Cadence, Epic Referrals
• Demonstrated ability using tools for customizing vendor application software
• Experience collaborating with technical and non-technical staff on system implementation projects
• Strong problem-solving skills and experience adhering to regulatory requirements with respect to system configuration
• Proven ability to write application test scripts

To be considered, applicants must upload a resume(under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

For additional questions contact Trisha Gardner at [email protected]