Qualifications

• 5+ years of experience in client advisory roles
• Expertise in TRIRIGA, Archibus, or ServiceNow
• Strong analytical and documentation skills
• Experience with process mapping and gap analysis
• Proficiency in working with databases and web services
• Ability to build and maintain client relationships
• Knowledge of Quality Assurance processes

Responsibilities

• Serve as a trusted advisor, developing tailored recommendations for clients.
• Create clear specifications for software implementation based on client needs.
• Document and define client business requirements and application specs.
• Develop process diagrams, use cases, and functional design documents.
• Ensure accuracy of all documentation and reports for customers.
• Troubleshoot and resolve installation issues for clients.
• Oversee the Quality Assurance function for implementations.

Benefits

• Flexible work schedule
• Opportunities for professional development
• Collaboration with cross-functional teams
• Access to the latest technologies
• Strong emphasis on building client relationships