APPLICATION ANALYST I

Mohawk Valley Health Systems

$90K — $117K *
Utica, NY 13501In-Person
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Services or related field, or equivalent experience
  • 1 year of relevant IT or analytical clinical experience
  • Proficient in Microsoft Office or similar applications
  • Strong verbal and written communication, analytical, and team skills
  • Able to manage time effectively and demonstrate good interpersonal skills
  • Ability to independently complete projects and resolve complex problems
  • Understanding of healthcare organizations and associated systems

Responsibilities

  • Implement and support assigned systems under senior team members' guidance
  • Develop and document system design and testing procedures
  • Modify systems to enhance workflows or serve new purposes
  • Analyze system performance to identify and correct issues
  • Participate in scheduled version upgrades for applications
  • Coordinate project scheduling and facilitate necessary meetings
  • Maintain records for change requests and regularly attend change control committee
  • Support clinical disciplines to enhance user engagement and workflow

Benefits

  • Full-time position with salaried general work schedule
  • Opportunities for professional development and continued education
  • Work within a healthcare environment that values technology and innovation
  • Engagement in a collaborative team atmosphere
  • Potential for future certifications such as Epic, fostering career growth
Full Job Description
Job Summary

The Application Analyst I will have primary responsibility for the design, build/configuration, testing, validation, documentation and ongoing support of various software applications.

Core Job Responsibilities

  • Implement, administer, and support assigned systems under the guidance of senior members of the team.
  • Develop, document and revise system design procedures, test procedures, and quality standards.
  • Expand or modify system to serve new purposes or improve workflows.
  • Review and analyze system and performance indicators to locate problems and correct errors. Escalate problems and issues to appropriate staff to ensure timely resolution.
  • Participate in version upgrades on a scheduled basis to keep applications and users current.
  • Coordinate projects, schedule, and facilitate meetings to complete assignments.
  • Maintain records for change requests, stage in approval process, training for change, and live dates. Regularly attends change control committee.
  • Participate with clinical disciplines to support end user engagement, intentional design, and workflow control.
  • Provide technical and functional analyst support.
  • Perform other duties as required.


Education/Experience Requirements

REQUIRED:
  • Bachelor's degree in Information Services, a related field, or equivalent experience
  • 1 year of experience in IT or an analytical clinical discipline.
  • Proficient in use of Microsoft Office or similar applications.
  • Excellent communication (verbal and written), analytical, team, and time management skills
  • Ability to exercise tact and good interpersonal skills.
  • Demonstrated ability to complete projects independently, solve complex problems and resolve conflicts in a timely manner.
  • Demonstrated understanding of healthcare organizations, ancillary systems, and health system operations.

PREFERRED:
  • Experience in a clinical setting.
  • Experience with Electronic Health Records platforms (Epic), ITSM applications (KACE), HRIS (Infor), cloud deployments (Azure, AWS), and other digital platforms and services.


Licensure/Certification Requirements

PREFERRED:
  • Epic application certification or obtained within 6 months of employment


Job Details

Req Id 98510
Department INFORMATION TECHNOLOGY
Shift Days
Shift Hours Worked 8.00
FTE 1
Work Schedule SALARIED GENERAL
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $90,266.59 - $117,266.57

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