TeleTech

API Engineer

TeleTech$86K — $198K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in back-end or platform engineering, focusing on distributed systems and API design
  • Proficiency in software development using Java or Python
  • Hands-on experience with operating real-time, low-latency API platforms at scale (e.g., Apigee, Kong)
  • Knowledge of DevOps practices including Docker, Helm, Kubernetes, and GitOps workflows
  • Familiarity with caching, load balancing, and API security protocols (HTTP, gRPC)
  • Experience with cloud platforms like AWS, Azure, or GCP
  • Possession of Secret clearance or ability to obtain within 30 days of hire

Responsibilities

  • Design and develop enterprise-scale API platforms for integration across applications
  • Support the deployment and operation of cloud-native API gateways
  • Collaborate closely with clients and teams to deliver scalable API solutions
  • Engage with stakeholders to gather requirements for API functionality
  • Implement best practices in API security, performance, and testing

Benefits

  • Opportunity for professional growth in a cutting-edge technology environment
  • Work on high-impact projects related to digital transformation
  • Access to training and certification opportunities in security and cloud technologies
  • Collaboration with diverse teams of skilled professionals
  • Potential for clearance advancement or additional certifications
Full Job Description
API Engineer

The Opportunity:  

We are seeking an experienced API Platform Engineer to design, develop, and support enterprise-scale API platforms that enable secure, reliable, and high-performance integration across mission-critical applications and services. The ideal candidate will possess strong back-end engineering expertise, experience operating cloud-native API gateways, and a solid understanding of DevOps and Kubernetes-based deployments. This role requires close collaboration with clients, architects, developers, and operations teams to deliver scalable API solutions that support modern digital transformation initiatives.

You Have:

  • Experience in back-end or platform engineering, including distributed systems and API design, and software development using Java or Python

  • Experience designing, deploying, and operating real-time, low-latency API platforms at scale such as Apigee, Gravitee, Kong, AWS API Gateway, or MuleSoft

  • Experience with DevOps practices and technologies, including Docker, Helm, Kubernetes, and GitOps workflows

  • Experience with caching, load balancing, API security, and protocols, including HTTP, gRPC, or WebSockets

  • Experience with AWS, Azure, or GCP

  • Experience with Git and collaboration tools, including Jenkins, Jira, Confluence, Nexus, or Bitbucket

  • Experience gathering requirements and engaging with clients

  • Secret clearance

  • HS diploma or GED

  • Ability to obtain a Security+ Certification within 30 days of hire date

Nice If You Have:

  • Experience with SQL, Server-Side Development, Middleware, Application or Data Integration, API Development, Core Application Systems, Node.js, Groovy, Scala, Spring Cloud, Spring Core, Spring-Boot, or Spring Data

  • Experience using a message broker such as Kafka or RabbitMQ

  • Bachelor's degree in IT, Cybersecurity, or a related field

  • DoD 8140 Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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