Salary: $75,192.00 - $97,760.00 Annually
Location : Reno, NV
Job Type: Full Time
Job Number:
Department: Animal Services
Opening Date: 07/22/2026
Closing Date: 8/11/2026 11:59 PM Pacific

Position Information
Under general direction, provides direct supervision over Animal Services Officers and Animal Services Officer Lead; oversees and performs enforcement functions related to the care, control, licensing, impoundment and euthanasia of animals; and performs related work as required.
This is an Open Competitive/Countywide Promotional recruitment being conducted to fill an anticipated full-time vacancy in the Washoe County Reginal Animal Services department. The list established from this recruitment may be used to fill future vacancies as they occur.

Scheduling information: Field operations run seven days a week, 8:00 am to 10:00 pm. Field Supervisors work nights, weekends and on-call shifts. Shifts are assigned through a shift bid system - for more information, please refer to the WCEA Supervisory Contract 2024-2028, Article 12 - Shift Differential/Shift Bidding ().
For more information on this position, please see the Job Specification at

Minimum Qualifications

Three years of full-time experience as an Animal Control/Services Officer; OR four years of full-time progressively responsible experience in the care and handling of animals in a professional work environment including interviewing the public, assessing information and making determinations; OR four years of active duty military experience OR four years of full-time experience in the enforcement of local, state or federal codes/laws; OR an equivalent combination of training and experience.

License Or Certificate
A valid driver's license is required at the time of appointment and must be maintained for continued employment for this classification.

Possession of, or ability to obtain, a valid National Animal Care and Control Association ACO I and ACO II certification or equivalent is required within one year of appointment and must be maintained for continued employment in this classification.

Possession of, or ability to obtain, a valid certification as a euthanasia technician is required within one year of appointment and must be maintained for continued employment for this classification.

Possession of, or ability to obtain, a valid pharmacy certificate/controlled substance license is required within one year of appointment and must be maintained for continued employment for this classification.

Possession of, or ability to obtain, a valid Training Instructor certification for Oleoresin Capsicum Spray, Pepperball Launcher, and ASP Baton required within one year of appointment and must be maintained for continued employment within this classification.

Possession of, or ability to obtain, a certificate in chemical capture within one year of appointment and must be maintained for continued employment within this classification.

The Ideal Candidate Will

• Possess strong knowledge of animal handling, care, and treatment from experience in a professional work environment; knowledge of a variety of animal species, breeds, and related behavior
• Exhibit strong critical thinking skills, good judgment, and sharp analytical skills
• Have the ability to manage conflict, de-escalate potentially hostile situations, and maintain composure and professionalism under stress
• Possess outstanding written and oral communication skills
• Be self-motivated, organized, and detail-oriented, with the ability to manage competing priorities and respond effectively to rapidly changing conditions in the field
• Exhibit strong interpersonal and customer service skills, with the ability to interact tactfully and courteously with internal and external stakeholders including County staff and the general public
• Demonstrate the ability to take ownership of problems, identify practical solutions, and collaborate effectively with team members and partner agencies
• Show a genuine commitment to Washoe County's mission and organizational goals, with the ability to assimilate quickly into the organizational culture and contribute positively to the team

Conditions of Employment

The Washoe County Employees Association (WCEA) Supervisory Collective Bargaining Agreement (CBA) covers the Animal Services Field Supervisor position.

Washoe County requires its employees to reside in the state of Nevada or neighboring California communities such as Truckee, South Lake Tahoe or Susanville as of their first day of work.

Washoe County hires all new employees at the minimum rate of the salary range and eligible employees may receive an annual merit increase of 5% until they reach the maximum salary for the classification. Upon promotion, current Washoe County employees are placed at the minimum rate of the salary range for the higher classification of the new position OR a promotional calculation, whichever is greater.
What Happens Next

1. After your application is screened, you will be notified via the email you provided whether you have met the minimum requirements for the position. Those applicants who do not meet the qualifications have one (1) business day to file an appeal and request a review of their qualifications. Written appeals should be submitted via email to the assigned Human Resources Business Partner using the contact information listed on this job announcement.

2. Applicants who meet the minimum requirements will receive an email invitation to take the Supervisory Level online exam administered remotely; notices will be delivered within 1 week from the closing of the recruitment.

This exam link will tentatively be delivered via email the week of August 17, 2026, and qualified candidates will have a time limit to complete the exam, within 4 calendar days. **You will be notified if you are eligible to transfer an exam score within 1 week following the closing date of the recruitment.

The exam will evaluate your expertise, knowledge, skills and abilities in the following areas:

• General Supervisory Concepts
• Performance Management
• Employee Relations
• Analytical Skills
• Communication Skills

Pursuant to the Washoe County Personnel Handbook, the Department of Human Resources does not administer an exam when there are less than 20 qualified candidates. Once the recruitment has closed, if there are less than 20 qualified candidates, the exam will be waived and all qualifying candidates will be placed on an unranked eligible list which will be referred to the hiring department. If the exam is scheduled to move forward and less than 20 candidates take the exam as determined by the Department of Human Resources, the exam will be waived. Only those candidates who took the exam or have a transfer score will be placed on an unranked eligible list which will be referred to the hiring department.

3. After the exam is completed, you will receive an additional email notifying you of the results. If you pass the examination, you will receive your score and rank. This rank will be used to determine which candidates will be interviewed by departments trying to fill a vacancy.

4. Hiring departments schedule interviews from a list of top scoring candidates. If your name is not sent to the hiring department, it will remain on the list for future opportunities as they become available.

5. Please be advised you can log in to your NeoGov account and select:

• "Applications" to view a list of the recruitments which you have applied for, your submitted application for each recruitment, a copy of the job listing, and your applicant history for each recruitment.
• "Inbox" to view the notices which have been sent to you for each recruitment
• "Account" to update your contact information. Please note to update your phone number on previously submitted applications you must contact

If you have any questions regarding the Online Application Process you can find additional information at the following link:

Questions: Jessica Gutierrez
[email protected]
775-328-2096

Veteran Point
Eligible veterans who were honorably discharged from the U.S. Armed Forces shall receive one (1) bonus point upon passing Open Competitive examinations only. In order to be given a bonus point, applicants must attach proof of Honorable Discharge (DD-214 with Classification of Discharge) to the Online Application at time of submission.

• Nevada PERS Retirement - Washoe County pays 100% of the PERS contribution for each benefit eligible employee.
• Health, Dental, Life and Vision Insurance - Washoe County contributes 100% of the premium for each employee. Washoe County also contributes 50% of the premium for dependent coverage. Note: New employees are automatically enrolled in the High Deductible Health Plan (HDHP) with a Health Savings Account. Washoe County contributes up to $2,500 annually (based on benefit effective date and coverage tier) into the employee's Health Savings Account (HSA). Newly hired employees become eligible for health benefits after 30 days of employment. Benefits Link -
• Deferred Compensation plans available
• 12 Paid Holidays
• Vacation Accrual (120 hours per year, increasing with continued employment)
• Sick Leave (120 hours per year, increasing with continued employment)
• Longevity Pay
• Merit Increases - Full-time employees eligible to receive an annual merit increase of 5% until the position classification's maximum salary is reached.
• Cost-of living adjustments - historical annual COLA increases for 2017-2026 have ranged from 2.5% - 5.0%
• There are no Social Security deductions (although a 1.45% deduction for Medicare is required)
• Nevada does not have state or local income tax*

01

Please Read Before Proceeding. The following questions are designed to clarify your experience and training background. All responses must be accurate and consistent with the information provided in your application. Please ensure the following before submitting: Work Experience - List all employment directly related to this position under the Work Experience section of your application, with all fields completed and a comprehensive description of duties provided for each employer. Education - To receive education credit, your degree must be from an accredited college or university, directly related to the position, and fully documented under the Education section, including the degree program and discipline (I.e.: Bachelor's in psychology). Copies of your degree and/or transcripts must be attached for verification. Note: Vague responses or references to an attached resume may not provide sufficient information for screening purposes and could affect your ability to advance in the recruitment process. Please certify that you have read and understand the above instructions.

• Yes
• No

02

Three years of full-time experience as an Animal Control/Services Officer; OR four years of full-time progressively responsible experience in the care and handling of animals in a professional work environment including interviewing the public, assessing information and making determinations. Please select the option that most accurately represents your training & experience in this area from the answer choices below (responses are verified through the application details):

• I do not have any full-time experience as an Animal Control/Services Officer, OR in the care and handling of animals in a professional work environment including interviewing the public, assessing information and making determinations.
• I have very limited and less than six months of full-time experience as an Animal Control/Services Officer, OR in the care and handling of animals in a professional work environment including interviewing the public, assessing information and making determinations.
• I have at least six months but less than 1 year of full-time experience as an Animal Control/Services Officer, OR in the care and handling of animals in a professional work environment including interviewing the public, assessing information and making determinations.
• I have at least 1 year but less than 2 years of full-time experience as an Animal Control/Services Officer, OR in the care and handling of animals in a professional work environment including interviewing the public, assessing information and making determinations.
• I have at least 2 years but less than 3 years of full-time experience as an Animal Control/Services Officer, OR in the care and handling of animals in a professional work environment including interviewing the public, assessing information and making determinations.
• I have at least 3 years but less than 4 years of full-time experience as an Animal Control/Services Officer, OR in the care and handling of animals in a professional work env