7/16/26
Location: MIA City Ticket Office (MIA-CTYO)
Cities: Miami - FL
Requisition ID: 86891
This job will continue to be posted until at least 7/23/2026 If interested, please apply prior to this date.
Job Description
What you'll doAs noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Analyze warehouse workflows, layouts, and operational processes to identify and implement optimization opportunities that enhance efficiency and reduce waste
• Develop and execute strategies to improve throughput, labor productivity, and space utilization in alignment with business objectives
• Apply Engineering principles, techniques, and procedures, such statistical methods or mathematical calculations, to support the design, analysis, and optimization of systems, components, or processes
• Conduct time studies, capacity assessments, and labor planning to support operational decision-making and resource allocation
• Design scalable staffing models that align with current operational needs, projected growth, and service level expectations
• Use qualitative and quantitative observations/ data to develop insights, inform decision-making, and support engineering analysis and problem-solving
• Collaborate with Operations and Safety teams to develop ergonomic, safe, and efficient workstations and material handling processes
• Lead continuous improvement initiatives targeting key performance indicators, including dock-to-stock time, stock-to-dock cycles, and service level compliance
• Support the integration of warehouse technologies such as WMS, automation systems, and material handling equipment to enhance performance and accuracy
• Translate operational data into actionable insights through dashboards, reporting tools, and performance visualizations that guide strategic decisions
All you'll need for successMinimum Qualifications- Education & Prior Job Experience• Bachelor's Degree in Industrial Engineering, Operations Research, or related field
• 3+ years of experience in industrial engineering, operations research, or related field
• Proven track record of driving process improvements and cost savings in a warehouse or manufacturing environment
Preferred Qualifications- Education & Prior Job Experience• Master's Degree in Industrial Engineering, Operations Research, or related field
• 5+ years of experience in industrial engineering, operations research, or related field
• Experience with automation and technology solutions, including robotics and data analytics
• Certification in Lean Six Sigma or other process improvement methodology
Skills, Licenses & Certifications• Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models
• Strong proficiency in Microsoft Office, including Excel, Word, and PowerPoint
• Experience with data analytics tools, including Tableau, Power BI, or similar
• Knowledge of process improvement methodologies, including Lean Six Sigma
• Certification in industrial engineering or related field (e.g. CIE, PE)
What you'll getFeel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
