Metronorth Railroad

Analyst Series - Operations Support

Metronorth Railroad$96K — $125K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in relevant fields or Juris Doctor required; experience in budget administration, economic or financial analysis, or program evaluation preferred.
  • Bachelor's degree plus 2 years of professional experience in analysis or public administration required.
  • Associate's degree plus 4 years of professional experience or high school diploma with 6 years in a relevant context accepted.
  • Demonstrated experience in management analysis or operations research is essential.
  • Special note for candidates seeking Level II position: one additional year of professional experience is needed.

Responsibilities

  • Design and manage quantitative and qualitative analyses for bus operations.
  • Provide comprehensive analytical support across various projects and initiatives.
  • Compile and present management-level reports with actionable insights.
  • Identify issues, propose solutions, and assess potential financial impacts.
  • Collaborate with senior leadership and stakeholders on major operational strategies.
  • Conduct audits to ensure compliance with strategic initiatives regarding service availability.
  • Lead discussions and presentations to influence and align operational strategies.

Benefits

  • Comprehensive health benefits package.
  • Paid time off for vacation and sick leave.
  • Retirement savings plan with employer match.
  • Professional development and training opportunities.
  • Potential for telework flexibility depending on operational needs.
Full Job Description
Description

Position at New York City Transit

JOB INFORMATION:

Title:

Analyst Series - Operations Support

Authority:

TA/OA/MTA Bus

Department:

Regional Bus Company

Division/Unit:

Location:

East New York Depot - 25 Jamacia Ave, Brooklyn

Hours:

Various

Telework (if Applicable):

Reporting Manager (if Applicable):

Multiple

Deadline (if Applicable):

CompensationAuthority - Union

TA - OSA

OA - TWU

MTA BC - TWU

Associate Staff Analyst

$96,568 - $125,031 (new hire rate: $83,971)

$93,453 - $121,004

$92,998 - $120,414

Staff Analyst II

$85,425 - $95,142 (new hire rate: $74,284)

$82,673 - $92,077

$82,271 - $91,627

Staff Analyst I

$73,571 - $87,099 (new hire rate: $63,972)

$71,203 - $84,295

$70,856 - $83,882

POSITON SUMMARY:

The successful candidate will utilize their analytical and professional skills and abilities to facilitate the Department of Buses mission of providing safe, reliable and cost-effective service to our ridership. Candidates will be involved in multiple initiatives that ensure that we manage our financial resources in a sustainable and effective manner.

RESPONSIBILITIES:

Analytics & Business Management

  • Design, structure, and "own" quantitative and qualitative analyses


  • Provide analytical support by performing a broad range of complex, quantitative / qualitative activities


  • Gather, evaluate and synthesize data into management level reports and actionable recommendations


Project Management & Process Improvement

  • Identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line impact


  • Synthesize findings, develop recommendations, and help present to senior management • Audit depot and division processes to ensure compliance with planned strategic initiatives related to availability improvements Client & Thought Leadership


  • Advise and influence functional partners (e.g., labor Relations, legal), senior leaders and operations management / staff on key business decisions and major change initiatives


  • Build trusted advisor relationships with key partners / stakeholders


  • Lead interview campaigns, working sessions, and senior client presentations


EDUCATION AND EXPERIENCE:

Associate Staff Analyst:

1. A master's degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or

2. A baccalaureate degree from an accredited college or university and three years of satisfactory full [1] time professional experience in the areas described in "1" above; or

3. An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in "1" above; or

4. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in "1" above; or

5. A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in "1" above.

Staff Analyst I & Staff Analyst II

1. A master's degree from an accredited college or university in economics, finance, accounting,
business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or a Juris Doctor degree from an accredited law school; or

2. A baccalaureate degree from an accredited college or university and two years of satisfactory fulltime professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or

3. An associate degree or completion of 60 semester credits from an accredited college or university and four years of satisfactory full-time professional experience as described in "2" above; or

4. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time professional experience as described in "2" above; or

5. A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma.

Special Note:

To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

DESIRED SKILLS:

  • Excellent interpersonal skills, ability to interface effectively with senior management, staff, and MTA affiliates and external organizations.


  • Strong problem-solving skills.


  • Excellent verbal and written communication skills.


  • Strong PC skills including proficiency in Microsoft Office.


SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

HOW TO APPLY

Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.

If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.

About Metronorth Railroad

Metro-North Railroad is a commuter railroad that serves the northern suburbs of New York City. The railroad was founded in 1983 and is owned by the Metropolitan Transportation Authority (MTA). Metro-North operates three main lines, the Hudson Line, the Harlem Line, and the New Haven Line, which together serve over 85 million passengers annually. The railroad has a fleet of over 400 rail cars and operates over 700 trains per day. In addition to commuter service, Metro-North also operates several tourist trains, including the popular Fall Foliage and Holiday Express trains.
Learn more about Metronorth Railroad
Size
7,000 employees
Industry
Net Income
$100 million
Founded
1983
5 Year Trend
-5%
Revenue
$1 billion

Similar Jobs

More Jobs at Metronorth Railroad

More Transportation Jobs

Find similar Analyst Series - Operations Support jobs: