Analyst, Operations

Valencia, California - Onsite

As an Analyst, Operations, you'll play a key role in supporting the Operations leadership team through reporting, dashboard management, budget analysis, project coordination, and executive support while helping drive continuous improvement across the site.

What You'll Do

• Analyze operational data using Excel, SAP, Camstar, PLM, Sonova AI, Power BI, and other business systems to identify trends and provide actionable insights.
• Maintain Operations dashboards and KPIs to support daily management and business decisions.
• Prepare executive-level reports and presentations highlighting operational performance, risks, and opportunities.
• Review departmental budgets and cost center performance, identifying spending trends and recommending improvements.
• Support annual Operations budget planning by consolidating forecasts and coordinating department inputs.
• Coordinate meetings, calendars, travel arrangements, and expense reporting for Operations leadership.
• Record meeting minutes, track action items, and follow up to ensure timely completion.
• Maintain audit-ready documentation, records, and compliance files.
• Track training records and certifications to support Quality Management System (QMS) requirements.
• Coordinate site events including Town Halls, employee recognition activities, and leadership meetings.
• Partner cross-functionally to improve operational efficiency and support strategic initiatives.
• Perform additional projects and responsibilities as assigned.

Qualifications

Required

• Bachelor's degree or equivalent professional experience.
• 2+ years of experience in an operations, manufacturing, project coordination, or business support environment.
• Advanced Microsoft Office skills, especially Excel, PowerPoint, and Teams.
• Strong analytical and problem-solving abilities.
• Excellent organizational skills with exceptional attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• Experience working with ERP systems (SAP preferred) or the ability to quickly learn new platforms.

Preferred

• Experience with Power BI or business intelligence tools.
• Lean Six Sigma or continuous improvement experience.
• Knowledge of financial reporting, budgeting, or cost center analysis.
• Spanish or German language skills.
• Experience supporting manufacturing or medical device operations.

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria? If you're willing to go all in and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact Sonova Human Resources

What we offer:
Medical, dental and vision coverage*
Health Savings, Health Reimbursement, Flexible Spending/Dependent Care AccountsTeleHealth options
401k plan with company match*
Company paid life/ad&d insurance
Additional supplemental life/ad&d coverage available
Company paid Short/Long-Term Disability coverage (STD/LTD)
STD LTD Buy-ups available
Accident/Hospital Indemnity coverage
Legal/ID Theft Assistance
PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
Paid parental bonding leave
Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
Robust Internal Career Growth opportunities
Tuition reimbursement
Hearing aid discount for employees and family
Internal social recognition platform

*Plan rules/offerings dependent upon group Company/location.

This role's pay range is between $79,000/yr - $98,000/yr. This role is also bonus eligible.

How we work:
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.