Analyst II

Duly Health and Care

$67K — $101K *
Lisle, IL 60532In-Person
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 7 years of relevant experience
  • At least 3 years in an IT application development role
  • Proficient in Microsoft development tools including .Net Framework, C#, ASP.Net, TFS, and SQL Server
  • Knowledge of SQL Server, SSIS, IIS, and SharePoint Server is a plus
  • Experience with process improvements
  • Healthcare sector experience is advantageous

Responsibilities

  • Provide daily support for clinical applications to enhance system performance and reliability
  • Manage system upgrades along with hardware/software lifecycle and cloud migrations
  • Collaborate with clinical and IT teams to refine processes and fill solution gaps
  • Assist in EMR integration and interface coordination for effective patient care
  • Conduct training for end-users and act as a bridge between clinical teams and IT
  • Track project progress, report milestones, and keep technical documentation updated
  • Support Active Directory and basic network setups to manage system access

Benefits

  • Comprehensive medical, dental, and vision benefits with healthcare navigation support
  • Access to no-cost mental health resources
  • Employer-provided life and disability insurance
  • $5,250 annual tuition reimbursement
  • Immediate matching for 401(k) contributions
  • 40 hours of paid volunteer time off
  • A workplace culture focusing on community engagement and social impact
  • Up to 12 weeks of paid parental leave and financial support for adoption and surrogacy once eligible conditions are met
Full Job Description
Benefits:
• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Key Responsibilities:
  • Provide day-to-day support for clinical applications, maximizing system effectiveness and uptime.
  • Manage system upgrades, hardware/software lifecycle planning, and cloud migrations.
  • Collaborate with clinical and IT teams to refine workflows and bridge solution gaps.
  • Assist with EMR integration and interface coordination to ensure seamless patient care delivery.
  • Conduct end-user training and serve as liaison between clinical teams and IT.
  • Track project status, report on milestones, and maintain technical documentation.
  • Support Active Directory and basic network configurations related to system access.
  • Document system design, configuration, maintenance and issues
  • Develop and maintain system security policies
  • Maintain data integrity, consistency and patient privacy
  • Document and adhere to system change management policies and procedures
  • Document system acceptance testing procedures and results for new systems/applications and upgrades
  • Communicate system changes and upgrades to end users
  • Document end user feedback for system modifications and improvements


Experience/Education
  • Bachelor's degree or 7 years experience
  • Minimum of 3 years of work experience in an IT application development role
  • Software development experience with Microsoft tools (e.g., .Net Framework (2.0, 3.0, 3.5), C#, ASP.Net, TFS & SQL Server)
  • Experience with SQL Server, SSIS, IIS, SharePoint Server and/or BizTalk not required but beneficial
  • Experience with process improvements
  • Healthcare experience a plus


The compensation for this role includes a base pay range of $67,000- $101,000, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package

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