The primary purpose of the Ambulatory Enterprise Administrator in conjunction with the Medical Service Line Administrator is to serve as the lead administrator for the Service Line across the enterprise. In coordination with their executive partners, ensure that appropriate strategies for the service line are aligned with the VP Ambulatory Operations and institutional objectives. Develop and maintain collegial and collaborative partnerships with key stakeholders across the institution and encourage a comprehensive approach to problem solving. Ambulatory Enterprise Administrator will provide administrative and in conjunction with Department and center leaders, financial oversight of all patient care operations within the Service Line. Oversight of this Service Line includes the outpatient clinics (all locations), testing and procedural areas housed within each respective Service Line.
KEY FUNCTIONS
1. Service Line
Serve as the overall accountable administrative leader for the assigned service line and earns the trust and commitment from various clinical and administrative stakeholders required to support strategic growth objectives
• Lead the efforts aimed at setting the strategic agenda by providing primary oversight, direction, planning and management of the service line.
• Lead the development of long-range volume, revenue and expense projections and financial plans. Conducts appropriate analysis and make recommendations for adjustments when necessary.
Scope of responsibility for the service line includes but is not limited to:
• Strategic planning and implementation
• Financial and resource management
• Development and monitoring of KPIs
• Space and Capacity management
• Attending and participating in Service Line Meetings both locally and institutionally
2. Strategic Planning and Marketing
Participate in the strategic planning and marketing efforts related to service line patient populations. Develop annual patient volume projections based on history and new programs in collaboration with the appropriate division. Prepares and presents presentations and reports as requested.
3. Financial Management
Accountable for financial oversight of areas of responsibility including charge capture, fee structure management, auditing and account reconciliation, financial and medical clearance, budget development and monitoring, supply inventory, and capital equipment budget preparation and implementation. Ensure performance to annual operating budget by taking corrective action when appropriate / necessary. Responsible for collaborating with Service Line Department Leaders to create budget for the respective Service Line/Disease site.
4. Human Resource Management
In collaboration with the AD, is accountable for human resources including clinical, administrative and clerical staff. Oversee the selection, supervision, development and evaluation of classified personnel. Develop, monitor, and enforce productivity and performance standards. Ensure maintenance of allied health and nursing practice standards. Create staffing plans and justify incremental resources.
5. Operations Management
In collaboration with the AD . oversee patient care operations including issues related to patient flow, scheduling, customer service, and the coordination of clinical research with operations. Ensure that operational practices are improved through the development, implementation and evaluation of continuous quality improvement initiatives. Comply with institutional, divisional and unit based policies and procedures and external regulatory requirements.
6. Facilities and Physical Asset Management
In collaboration with the AD, is responsible for facility and physical asset planning and maintenance including facility design and inventory management. Ensure optimal utilization of assigned resources. Is responsible for projection of facility and asset needs based on growth of service line. Provides justification for incremental space and resources based on institutional and divisional budget projections.
7. Information Systems Support and Data Reporting
In collaboration with Information Security, develops strategies to use information systems (IS) to manage and improve the service lines' effectiveness and efficiency. To meet needs for data management and reporting, creates, implements, and/or coordinates the development/maintenance of service line reports. Ensures integrity of data maintained in institutional and program databases and coordinates with appropriate departments to correct potential errors or inconsistencies. Collaborates with appropriate liaison/Service line analytic support to analyze and report on Service Line Data within the institution (i.e. Strategy Leaders forum, AMG, Service Line retreat, etc.)
8. Other Duties as Assigned
EDUCATION
Required: Master's degree in healthcare administration, nursing or business.
EXPERIENCE
Required: Eight (8) years leadership experience in a hospital setting with five (5) of the eight (8) in a highly responsible management position over direct patient care activities
Preferred: Ten (10) years of leadership experience
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
