Are you passionate about creating resilient cloud systems that power mission-critical operations? Do you thrive on independently solving novel problems, building automation, and engineering reliability at scale for some of the world's most complex environments?
Amazon Web Services is seeking experienced AWS Dedicated Cloud Engineers to join our Region Reliability Engineering & Automation (RRE&A) team. Our mission is to ensure the seamless operation of AWS's dedicated cloud regions through proactive reliability engineering, automation, and advanced solutions.
We're looking for engineers who go beyond following runbooks - you diagnose unfamiliar issues without playbooks, build automation that eliminates operational toil, and serve as a subject-matter expert in at least one technical domain. You understand the Agile mindset and DevOps philosophies, and you're ready to redesign systems, processes, and tools to deliver operational excellence on a massive scale.
If you're ready to dive deep, own complex problems end-to-end, mentor other engineers, and make a visible impact in cloud computing, we're excited to meet you.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
Key job responsibilities
- Own Complex Problem Resolution: Independently diagnose and resolve novel issues across multiple service domains without relying on existing SOPs or escalation. Identify root causes and drive permanent fixes.
- Build and Ship Automation: Design, implement, and maintain automation (Terraform, IaC, scripting) that measurably reduces operational burden and improves regional reliability at scale.
- Serve as Domain Expert: Develop and maintain deep subject-matter expertise in at least one technical area (networking, storage, compute, security, Kubernetes, etc.) and serve as a go-to resource for the team.
- Enhance Regional Reliability: Expand regional coverage for AWS's critical services, proactively identifying systemic risks and driving solutions before they impact mission-critical operations.
- Mentor and Elevate the Team: Guide engineers through complex troubleshooting, share knowledge across the team, and contribute to a culture of operational excellence.
- Support National Security: Partner with U.S. Intelligence and Defense agencies to ensure mission resilience, implementing secure, reliable, and scalable cloud solutions.
A day in the life
On a typical day, you'll lead troubleshooting efforts on complex multi-service issues, drive automation projects from design through deployment, and mentor junior engineers on your team. You'll collaborate with service teams across AWS to resolve region-specific challenges, contribute to architecture decisions, and continuously improve operational processes. You'll participate in on-call rotations and often serve as the escalation point for difficult issues that don't have existing playbooks.
About the team
AWS Region Reliability Engineering & Automation offers the entrepreneurial feel of a start-up within one of the world's most advanced cloud organizations. You'll work with a team that believes in tackling hard problems, growing expertise, and driving a more reliable and resilient future for AWS's largest government customers.
BASIC QUALIFICATIONS
- Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
- 2+ years of systems administration (Linux or Windows) experience
- Experience in systems administration, network administration, AWS cloud app development, DevOps or site reliability engineering
- Experience troubleshooting and debugging technical systems, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience managing full application stacks from the OS up through custom applications
- 3+ years of scripting language experience, or Bachelor's degree in computer science or equivalent
- 3+ years of deploying and operating in a Linux/Unix environment experience
- Current, active TS/SCI US Government Security Clearance
PREFERRED QUALIFICATIONS
- Experience troubleshooting skills at all levels, from application to network to host
- 5+ years of systems administration, network administration, AWS cloud app development, DevOps or site reliability engineering experience
- 5+ years of scripting language experience
- 5+ years of Linux operating systems experience
- 2+ years of Amazon experience, or experience with AWS services or other cloud offerings
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MD, Jessup - 116,900.00 - 167,400.00 USD annually
