Massachusetts Institute of Technology

Alumni Travel Program Manager

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; relevant field experience preferred.
  • Minimum four years in program or operations management, ideally in travel, hospitality, or event management.
  • Strong knowledge of international travel logistics and regulations.
  • Proven track record in managing service-oriented programs or operations.
  • Strong financial management skills, including budget oversight and forecasting.
  • Exceptional project management skills with keen attention to detail.
  • Excellent communication and interpersonal abilities, with a knack for stakeholder collaboration.

Responsibilities

  • Manage approximately 20 curated alumni trips annually with faculty and educational content.
  • Enhance alumni engagement and generate sustainable revenue through tailored experiences.
  • Balance the core priorities of alumni relations, financial sustainability, and educational impact.
  • Identify and pursue opportunities to expand alumni participation and revenue growth.
  • Oversee operational excellence and ensure risk management in trip planning and execution.
  • Collaborate with diverse stakeholders to ensure programs align with alumni interests and needs.
  • Utilize technology platforms to support program management and data analysis.

Benefits

  • Hybrid work environment with both on-campus and remote options.
  • Opportunity for domestic and international travel.
  • Engagement in high-impact alumni relations initiatives.
  • Access to educational programming and collaboration with faculty.
Full Job Description
Posting Description
ALUMNI TRAVEL PROGRAM MANAGER, Alumni Association CEO , strengthens alumni engagement and generates sustainable revenue for the Institute; manages approximately 20 curated trips annually, combining faculty expertise, distinctive educational content, and carefully designed MIT experiences that reinforce alumni connection to the Institute; balances alumni relations, financial sustainability, operational excellence, educational impact, and risk management as core priorities; and identifies opportunities to expand participation, reach, and revenue.

Job Requirements
REQUIRED : Bachelor's degree; a minimum of four years of professional experience in program or operations management in a service-oriented field, preferably in the travel industry, hospitality, or event management; knowledge of international travel logistics and regulations; success managing programs or operations for a service-oriented organization; sound judgement, discretion, and problem-solving skills; ability to remain calm and effective while managing complex, sensitive, and time-sensitive situations; strong financial acumen; comfort with budget management and financial forecasting; excellent project management skills; attention to detail; superior written and verbal communication skills; strong interpersonal and relationship building skills; demonstrated ability to collaborate across diverse stakeholders; and proficiency with technology platforms, including CRM systems (Salesforce), data analysis tools, Microsoft Office, and web-based applications. PREFERRED : Experience with survey/analytics platforms, such as Qualtrics; experience with budget management software and database; familiarity with educational programming and adult learning principles; experience in high education, nonprofit sector, or alumni relations.

Willingness to travel domestically and internationally occasionally.

This is a hybrid position with a combination of on-campus and remote work.

7/23/2026

About Massachusetts Institute of Technology

The Massachusetts Institute of Technology (MIT) is a private research university located in Cambridge, Massachusetts. MIT is a member of the Association of American Universities (AAU) and is classified among "R1: Doctoral Universities – Very high research activity". The university is known for its strong emphasis on scientific and technological research and its engineering programs. MIT was founded in 1861 and has a long history of innovation and entrepreneurship. The university has produced numerous Nobel laureates, Rhodes Scholars, and MacArthur Fellows.
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