Bachelor's or Master's degree in aviation/transportation management, operations, safety, or related fields preferred.
Experience in commercial aviation industry and dealing with aviation operators or aircraft charter brokers.
Background in aviation operations, with a focus on network provider relationships.
Proven ability to negotiate charter and leasing contracts, including wet/dry leasing.
Strong knowledge of aviation insurance, particularly war-risk coverage.
Comfortable with IT systems and tools within the aviation sector.
Understanding of flight dispatching, NOTAMS, and air ambulance certification standards.
Responsibilities
Develop strategic partnerships to enhance commercial growth and transportation opportunities.
Support sales and marketing efforts to drive business development.
Build and manage a network of transport providers, ensuring compliance and cost-effectiveness.
Negotiate contracts with providers and maintain ongoing relationships.
Oversee service delivery, ensuring quality compliance in all operations.
Lead crisis response initiatives and develop contingency plans for complex scenarios.
Drive continuous improvement and conduct audits to optimize service delivery and operational excellence.
Benefits
Opportunity to work in a high-paced operational center environment.
Engagement in development projects that influence commercial sustainability.
Chance to collaborate with diverse teams and enhance learning opportunities.
Potential to lead impactful strategy initiatives across air and transport solutions.
Full Job Description
Air and Transportation Solutions Manager (ATSM), Americas Role Purpose:
Commercial Growth: Develop strategic partnerships and transportation opportunities, optimize terms and pricing, and ensure rapid-response capabilities.
Provider/Network Management: Maintain a high-performing network of transport providers, ensuring availability, compliance, and cost-effectiveness.
Operational Excellence: Lead medical and security transport solutions, support crisis management, and ensure readiness for complex scenarios in a high-paced operational center environment.
Key Responsibilities:
Client Engagement & Business Development:
Develop client partnerships and pursue new opportunities.
Support sales and marketing.
Provider Network & Relationship Management:
Build and manage provider network.
Negotiate contracts and foster relationships.
Operational Delivery & Crisis Response:
Oversee service delivery and compliance.
Lead crisis response and implement contingency plans.
Quality Assurance & Continuous Improvement:
Monitor and improve services.
Drive continuous improvement and conduct audits.
Collaboration & Training:
Collaborate with teams and provide training
Promote collaboration and learning.
Required Skills & Knowledge:
Aviation operations
Aviation business and/or network provider background
Track record of aircraft charter and leasing and quality/business process improvement.
IT literate
Charter, wet/dry leasing contract negotiations
Exceptional knowledge of aviation insurance, including war-risk.
Understanding of how flights are dispatched, working knowledge of NOTAMS and other factors that impact flight routing.
Working knowledge of Air Ambulance aircraft certifications/credentialing.
Required Experience & Qualifications:
Knowledge and experience within the commercial aviation industry.
Experience in dealing with aviation operators and/or aircraft charter brokers.
Operational/Logistics background
Experience with maritime transportation beneficial;
Qualifications:
Bachelor or Masters degree preferable or comparable and/or tertiary qualifications in aviation/transportation management, operations, safety, or related fields;
Required Languages:
Excellent written and spoken command of English is a must;
Working knowledge of Spanish language advantageous
