AbbVie

AI Support Engineer

AbbVie$70K — $95K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with at least 2 years' relevant experience, or a Master's Degree with no experience required.
  • Basic understanding of software, data management, or systems analysis.
  • Experience in process improvement or technology-related projects during education or internships.
  • Familiarity with AI and machine learning concepts and ethical principles.
  • Strong communication skills for both technical and non-technical audiences.
  • Proficiency in tools like Microsoft 365, SharePoint, and Teams.
  • Ability to prioritize tasks and meet deadlines while managing multiple projects.

Responsibilities

  • Collaborate with Regulatory Affairs to identify workflow improvements through AI.
  • Evaluate AI tools relevant to Regulatory Affairs, documenting findings for team review.
  • Support planning and execution of technology pilots and evaluations.
  • Document business requirements and process maps for technology solutions.
  • Conduct research and participate in process improvement workshops.
  • Ensure AI use cases adhere to ethical and regulatory standards.
  • Engage in knowledge sharing to enhance expertise within the organization.
  • Maintain organized project documentation and status updates.

Benefits

  • Paid time off including vacation, holidays, and sick leave.
  • Medical, dental, and vision insurance.
  • 401(k) plan options for retirement savings.
  • Participation in short-term incentive programs.
Full Job Description
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the Regulatory Affairs organization through the identification and evaluation of emerging technology solutions, with a particular emphasis on artificial intelligence (AI) capabilities. This position partners closely with Regulatory Affairs stakeholders, business process owners, and cross-functional technology teams to assess current workflows, explore opportunities for responsible AI integration, and support the delivery of solutions that enhance efficiency, compliance, and operational effectiveness. This is an associate-level role designed for an early-career professional who is eager to learn, contribute meaningfully to technology initiatives, and grow within a highly collaborative, mission-driven environment. The successful candidate will demonstrate intellectual curiosity, a strong foundation in technology concepts, and a commitment to the ethical and responsible use of AI in a regulated industry. Responsibilities: - Partner with Regulatory Affairs stakeholders to develop a working understanding of business processes, workflows, and pain points; support the identification of opportunities where AI and emerging technologies may add measurable value. - Assist in the evaluation and assessment of AI tools, platforms, and capabilities relevant to the Regulatory Affairs function, contributing to the documentation of findings and recommendations for review by senior team members. - Collaborate with business and technical teams to support the planning, coordination, and execution of pilots, proofs of concept (POCs), and technology evaluations in alignment with organizational priorities. - Contribute to the documentation of business requirements, user stories, and process maps that help translate regulatory needs and stakeholder goals into clearly articulated technology solutions. - Support process improvement initiatives by gathering data, conducting research, and participating in workshops or working sessions focused on workflow analysis and optimization. - Assist in ensuring that AI use cases are evaluated through the lens of responsible, ethical, and compliant technology practices, consistent with AbbVie's standards and applicable regulatory guidelines. - Engage in knowledge sharing and learning opportunities across the technology and Regulatory Affairs organizations to build domain expertise and technical acumen. - Maintain accurate and organized documentation of project activities, meeting notes, action items, and status updates in support of team deliverables. - Perform additional responsibilities as assigned to support the broader technology team and organizational objectives. Qualifications - Bachelor's Degree and 2 years' experience OR Master's Degree plus 0 years' experience - Foundational understanding of technology concepts, including software applications, data management, or systems analysis. - Demonstrated exposure to process improvement methodologies or participation in technology-related projects in an academic, internship, or professional setting. - Familiarity with artificial intelligence, machine learning, or automation concepts, including awareness of common use cases and general principles of responsible AI. - Strong written and verbal communication skills, with the ability to engage effectively with both technical and non-technical audiences. - Proficiency in enterprise collaboration tools (e.g., Microsoft 365, SharePoint, Teams) and standard business productivity applications. - Demonstrated ability to manage multiple tasks, prioritize effectively, and meet deadlines in a structured team environment. - Strong attention to detail, intellectual curiosity, and a proactive approach to learning and problem-solving. Preferred: - Prior experience or coursework related to pharmaceutical, biotechnology, or other regulated industry environments. - Exposure to Regulatory Affairs processes, regulatory submissions, or document management systems within a life sciences context. - Familiarity with AI/ML platforms, low-code/no-code tools, or enterprise technology evaluation frameworks. - Experience supporting business analysis activities, including requirements gathering, stakeholder interviews, or process documentation. - Knowledge of data privacy considerations, ethical AI principles, or technology governance frameworks. - Experience participating in agile, scrum, or other iterative project delivery methodologies. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: - The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. - We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. - This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

About AbbVie

AbbVie develops pharmaceuticals and medical devices. They provide products and services to therapeutic areas including immunology, oncology, neuroscience, eye care, virology, women's health, and gastroenterology.

AbbVie Careers

Joining AbbVie means becoming part of a global team dedicated to making a remarkable impact on patients' lives. At AbbVie, our employees are united in the pursuit of groundbreaking innovation and are committed to transforming the future of healthcare with leading-edge science.

Work You’ll Do

At AbbVie, you’ll collaborate with some of the brightest minds in the industry to solve challenging problems that have a high impact on society. Our culture fosters growth and embraces leadership and diversity training, ensuring that every team member can thrive.

Explore Job Opportunities

AbbVie offers a wide range of job opportunities and career paths, providing a platform where professionals can propel their careers forward. From research and development to marketing and sales, the potential to make a significant impact is limitless.

Internship Programs

Kickstart your career with an AbbVie internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at AbbVie are considered integral members of the team and are given tasks that are both challenging and rewarding.

Professional Growth and Development

We believe in nurturing our team's professional growth through comprehensive training programs, leadership development opportunities, and continuous learning. Our commitment to your career growth is reflected in our robust offerings that enhance your skills and knowledge.

Benefits and Culture

AbbVie is dedicated to supporting our employees' well-being both inside and outside of work. Our benefits package includes health, financial, and social benefits that are designed to support the diverse needs of our employees. Our inclusive culture encourages collaboration and innovation, fostering a workplace where all can excel.

Hiring Process

Our hiring process is designed to ensure a match that will be beneficial both for the company and for your career aspirations. From resume submission to interview, each step is an opportunity to showcase your skills and fit with the AbbVie team.

Networking and Career Advancement

At AbbVie, networking doesn’t just enhance your career; it propels it. We encourage our employees to engage internally and externally to build relationships that foster personal and professional growth.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and innovative team players who are ready to make a difference.

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Explore AbbVie Jobs

Whether you’re seeking to advance your career in a dynamic and empowering environment, or looking for a place where you can innovate, lead, and contribute to something bigger, AbbVie is the place for you. Join us in our mission to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow.
Learn more about AbbVie
Size
50,000 employees
Market Cap
$288.5 billion
Industry
Net Income
$4.6 billion
Founded
2013
5 Year Trend
+17%
Revenue
$45.8 billion
NASDAQ

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