Roles and Responsibilities- Develop and maintain the company's enterprise AI strategy and roadmap in alignment with overall business objectives.
- Develop, implement, and maintain a corporate AI policy that promotes responsible and secure use of AI while protecting company data and confidential information.
- Partner with executive leadership and department leaders to identify high-value opportunities for AI adoption and process improvement.
- Evaluate emerging AI technologies, platforms, and capabilities and assess their potential business applications.
- Prioritize AI initiatives based on business value, feasibility, cost, risk, and organizational readiness.
- Develop business cases, recommendations, and implementation plans for proposed AI initiatives.
- Monitor industry trends and emerging technologies to identify opportunities for the organization to leverage AI effectively.
- Lead and coordinate AI initiatives from initial concept and pilot through implementation and ongoing optimization.
- Collaborate with IT and business stakeholders to integrate AI solutions into existing systems, workflows, and processes.
- Identify opportunities to automate repetitive or inefficient processes using AI and related technologies.
- Work with departments to redesign workflows and business processes to take advantage of AI capabilities.
- Coordinate with internal teams and external vendors as necessary to implement AI solutions.
- Establish success metrics and monitor the effectiveness, adoption, and return on investment of AI initiatives.
- Serve as a subject matter expert and internal resource for AI-related questions, opportunities, and best practices.
- Work directly with department leaders and employees to understand business challenges and identify appropriate AI solutions.
- Develop and deliver training, demonstrations, and educational resources to increase employee understanding and adoption of AI tools.
- Promote practical and responsible use of AI throughout the organization.
- Help employees identify appropriate use cases for AI while setting realistic expectations regarding its capabilities and limitations.
- Build relationships across departments to encourage collaboration and adoption of successful AI initiatives.
- Partner with IT, cybersecurity, legal, HR, and other stakeholders to establish appropriate AI governance practices.
- Help develop and maintain company policies, standards, and guidelines governing the use of AI.
- Evaluate potential risks associated with AI solutions, including data privacy, security, accuracy, intellectual property, and regulatory considerations.
- Help establish guidelines regarding confidential, proprietary, and sensitive company information used with AI tools.
- Maintain awareness of applicable laws, regulations, contractual requirements, and industry standards affecting the organization's use of AI.
- Collaborate with IT to ensure AI solutions meet appropriate security and technology requirements.
- Monitor the performance and adoption of implemented AI solutions and identify opportunities for improvement.
- Gather feedback from users and stakeholders to continuously improve AI tools and processes.
- Develop and maintain an inventory of AI tools, use cases, initiatives, and vendors across the organization.
- Identify opportunities to expand successful AI implementations to additional departments or business functions.
- Provide regular updates to leadership regarding AI initiatives, progress, opportunities, risks, and measurable business outcomes.
- Other such duties and responsibilities as assigned by the Company from time to time.
Qualifications and Requirements- Bachelor's degree in business, information technology, computer science, data analytics, engineering, or a related field; equivalent professional experience may be considered.
- 3-5+ years of experience in technology, business transformation, process improvement, project/program management, management consulting, or a related field.
- Demonstrated understanding of artificial intelligence, automation, and emerging AI technologies.
- Experience identifying and implementing technology solutions to address business challenges.
- Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to communicate technical concepts to non-technical audiences.
- Demonstrated ability to work collaboratively with executives, managers, technical teams, and business users.
- Experience leading AI, digital transformation, technology transformation, or enterprise automation initiatives.
- Experience implementing AI tools or platforms within an organization.
- Experience with AI governance, responsible AI, data privacy, cybersecurity, or technology risk.
- Experience with workflow automation, business process optimization, or enterprise software implementation.
- Familiarity with AI platforms and tools such as Microsoft Copilot, ChatGPT Enterprise, Claude, Gemini, or comparable enterprise AI solutions.
- Experience developing AI business cases, calculating ROI, and measuring technology adoption.
- Experience working in a multi-location or distributed organization.
- Experience in construction, engineering, manufacturing, or other project-based industries preferred.
- Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 25 lbs. occasionally, 5-10 lbs. frequently to lift/carry/move objects, files and documents.
- Must successfully pass a background check and drug test.
Work Environment: Work is performed in an office environment with air conditioning and bright lights.
Benefit HighlightsAt MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:
- Medical/Dental/Vision Insurance
- 401k with Employer Contributions
- PTO
- Paid Holidays
- Employee Assistance Program
- Long-term Disability
- Short-term Disability
- Flexible Spending Plan
- Health Savings Plan
Additional Notes- If you are unable to apply electronically and require an accommodation, please contact [email protected]
MSS Employees, please visit the MSS Career Center or contact HR to apply.
