What We NeedCorpay is currently looking to hire an AI Product Delivery Excellence Manager within our Payables division. In this role, the AI Product Delivery Excellence Manager is a key driver of product delivery excellence, helping Product teams and leaders adopt and continuously improve modern, AI-driven planning, discovery, prioritization, and delivery readiness practices.
The role combines strategic product delivery leadership with operational rigor to ensure teams define, prioritize, and prepare high-quality work aligned with business priorities in a predictable and efficient way, while effectively leveraging AI tools.
Role Responsibilities The responsibilities of the role will include:
- Optimizing the full product delivery lifecycle from intake and discovery through prioritization and ready-for-development handoff
- Improving flow efficiency by identifying and removing bottlenecks across Product workflows and systems
- Shifting teams toward continuous planning and outcome-based execution
- Balancing speed, quality, and predictability in product readiness and delivery inputs
- Owning discovery predictability and operational health across Product teams
- Increasing visibility of cross-team dependencies, prioritization risks, and handoff issues while driving mitigation with stakeholders
- Maintaining stable Product operations through scope discipline, clear operating rhythms, and consistent decision-making
- Driving adoption of AI-driven product and delivery practices
- Leveraging AI tools and team analytics for intake planning, prioritization, portfolio visibility, and delivery tracking
- Identifying risks and opportunities through data-driven insights
- Continuously evaluating and adopting emerging AI capabilities to improve Product effectiveness and delivery readiness
- Partnering with Product, Engineering, and stakeholders to align planning and delivery with strategic objectives
- Collaborating with Engineering to balance AI-DLC initiatives, product priorities, and operational delivery needs
- Communicating progress, risks, and outcomes clearly and consistently
- Partnering with leaders and stakeholders to evolve Product practices and operating models
- Defining, tracking, and reporting key Product and shared delivery metrics
- Providing actionable insights to inform prioritization and delivery decisions
- Monitoring Product operating performance and proactively addressing deviations
- Promoting adherence to quality standards, planning discipline, and Product best practices
- Maintaining consistent Product artifacts, discovery processes, and handoff standards
- Supporting governance, compliance, and audit readiness where required
- Leading continuous improvement using agile and flow-based principles adapted to AI-driven development
- Running experiments to improve team effectiveness and Product operating outcomes
- Standardizing best practices across teams while enabling local adaptability
- Coaching teams on AI-DLC, Product operating principles, and evolving ways of working
- Enabling adoption of new tools and operating practices through facilitation, coaching, and hands-on support
- Fostering high-performing, accountable, and self-organizing teams
- Promoting a culture of continuous learning, innovation, and ownership
Qualifications & Skills - 5+ years of experience in Product Operations, Product Delivery, Agile Delivery, Program Management, or similar roles
- Bachelor's degree in Business, Technology, or a related field, or equivalent practical experience
- Experience working with cross-functional Product and engineering teams
- Proven track record of improving planning, delivery readiness, and operating predictability
- Experience in fast-moving, technology-driven environments
- Experience leading adoption of new technologies, operating practices, or delivery models
- Demonstrated expertise with Jira or similar tooling, including administration, workflow design, custom fields, and reporting
- Experience with Product and delivery metrics, reporting, and analytics
- Hands-on experience with AI-assisted development or Product tools such as GitHub Copilot, Cursor, ChatGPT, or similar platforms
- Understanding of AI-DLC, agile delivery, and flow-based operating models
- Strong analytical thinking and problem-solving skills
- Ability to interpret and act on data-driven insights
- Excellent communication skills
- Demonstrated change leadership and coaching capability
Preferred Qualifications- Experience in organizations actively scaling AI-assisted software or product delivery
- Experience formalizing operating governance in regulated or audit-sensitive environments
- Experience coaching teams through operating model transitions
- Familiarity with AI workflow tools, prompt-based process automation, or LLM-assisted Product tooling
- Scrum Master, SAFe, or Agile coaching certification (as a foundation, not a requirement to apply Scrum specifically)
- Experience in a FinTech, SaaS, or B2B product environment
- Experience with product analytics or BI tooling (e.g., Tableau, Looker, Power BI)
Benefits & Perks - Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
- Optional company match RRSP program
- Virtual fitness classes offered company-wide
- Time-off including major holidays, vacation, sick, personal, & volunteer time
- Discounted gym membership rate
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
