Associated Bank

AI Operations Analyst - Hybrid

Associated Bank$60K — $103K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science, IT, Data Analytics, AI, or related field.
  • 2+ years experience in gathering business requirements and documenting processes.
  • 2+ years managing cross-functional stakeholders and coordinating projects.
  • 2+ years experience in a regulated industry.
  • Strong analytical and problem-solving skills.
  • Familiarity with IT Service Management principles and foundational AI concepts.

Responsibilities

  • Develop governance and operational documentation for secure AI solutions.
  • Partner with business leaders and tech teams to execute AI projects.
  • Manage AI Innovation Hub documentation and resources.
  • Build dashboards to measure AI adoption and operational performance.
  • Investigate operational issues and improve processes.
  • Support enterprise AI governance by maintaining compliance documentation.
  • Coordinate AI Academy activities and track participation.

Benefits

  • Retirement savings options including 401(k) and Pension plans.
  • Paid time off for community volunteer work.
  • Diversity-focused colleague resource groups for networking.
  • Professional development and career advancement opportunities.
  • Bonus benefits such as well-being programs and parental leave.
  • Personal banking and investment benefits.
Full Job Description
Role Summary Join Associated Bank and help bring enterprise AI initiatives to life. As an AI Operations Analyst, youll coordinate AI projects, develop operational documentation, manage reporting, and support the successful adoption of AI solutions across the organization. This role offers the opportunity to collaborate with business and technology teams while building expertise in one of bankings fastest-growing areas. Key Accountabilities 3 Develop governance and operational documentation that supports secure, compliant, and audit-ready AI solutions. 3 Partner with business leaders, technology teams, and vendors to gather requirements and coordinate AI project execution. 3 Manage the AI Innovation Hub by maintaining SharePoint content, resources, and documentation that support enterprise initiatives. 3 Build dashboards and reports that measure AI adoption, operational performance, and solution health. 3 Investigate operational issues, coordinate resolutions, and identify opportunities to improve processes and efficiency. 3 Support enterprise AI governance by maintaining documentation that aligns with risk and compliance standards. 3 Coordinate AI Academy activities and track learning participation to help expand AI knowledge across the organization. Education & Experience Required 3 Bachelors Degree in Computer Science, Information Technology, Data Analytics, Artificial Intelligence, or a related field. 3 2+ years of experience gathering business requirements and documenting business process mapping. 3 2+ years of experience managing cross-functional stakeholders and project coordination. 3 2+ years of experience working in a regulated industry. 3 2+ years of experience applying analytical and problem-solving skills. 3 Working knowledge of IT Service Management (ITSM) principles and foundational AI or Machine Learning basics. Preferred 3 Experience supporting AI, automation, analytics, or digital transformation initiatives. 3 Experience building dashboards using Power BI or similar reporting tools. 3 Experience administering or maintaining SharePoint sites. 3 Familiarity with governance, Identity and Access Management (IAM), and enterprise control documentation in a financial services environment. Why Youll Love Working Here At Associated Bank, youll help shape how AI is responsibly implemented to improve the experiences of our customers and colleagues. Youll collaborate with talented professionals, gain exposure to innovative technologies, and grow your skills through meaningful, enterprise-wide initiatives. Apply today to make an impact. In addition to core traditional benefits, we take pride in offering benefits for every stage of life. 3 Retirement savings including both 401(k) and Pension plans. 3 Paid time off to volunteer in your community. 3 Opportunities to connect with others through our diversity-focused Colleague Resource Groups. 3 Competitive salaries with professional development and advancement opportunities. 3 Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more. 3 Personal banking, loan, investment and insurance benefits. $60,480.00 - $103,680.00 per year

About Associated Bank

Associated Bank is a regional bank that provides a wide range of financial products and services to individuals, businesses, and organizations. The bank offers personal and business banking, wealth management, and insurance services, and operates more than 200 locations throughout Wisconsin, Illinois, and Minnesota. Associated Bank was founded in 1861 and has a long history of serving its communities and customers. The bank is committed to providing exceptional customer service and building strong relationships with its customers.
Learn more about Associated Bank
Size
4,900 employees
Industry
Founded
1874

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