TeleTech

AI/ML Engineer

TeleTech$99K — $225K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in AI and ML, or 6+ years without a degree
  • Proficiency in data science, ML engineering, and software engineering
  • Experience deploying AI and ML solutions into production
  • Familiarity with document RAG and Graph RAG solutions
  • Experience creating LLM-based applications for automation tasks
  • Skilled in object-oriented Python programming
  • Proficient with containerization technologies like Docker, Helm, or Kubernetes
  • Ability to work effectively in a collaborative team environment
  • Secret clearance required

Responsibilities

  • Design and maintain AI and ML pipelines for mission-critical systems
  • Automate workflows to enhance operational efficiency
  • Integrate AI capabilities into complex production environments
  • Build, test, deploy, and operate end-to-end AI software solutions
  • Collaborate with cross-functional teams to meet project goals

Benefits

  • Flexible work model options, including remote and hybrid arrangements
  • Supportive company culture that emphasizes teamwork and collaboration
  • Commitment to ethical use of AI tools in the workplace
  • Opportunities for professional development and further education
  • Employee identity verification process to ensure security and authenticity
Full Job Description
AI/ML Engineer
The Opportunity:

As an experienced engineer, you know that building reliable and scalable AI systems requires far more than just model development-it demands strong software engineering practices, automation, and seamless integration across complex environments. Your ability to design and maintain robust AI and ML pipelines, automate workflows, and integrate AI capabilities into production systems makes you an essential part of delivering resilient, mission-focused solutions. We need your technical expertise and problem-solving mindset to support the development and operationalization of AI capabilities that directly enhance mission performance and decision-making. As an AI and ML engineer on our national security team, you'll build, test, deploy, and operate software end-to-end AI pipelines that keep mission systems running securely and efficiently.

Join us. The world can't wait.

You Have:
  • Experience with data science, ML engineering, software engineering, data research, or data analytics
  • Experience building and deploying AI and ML solutions into production
  • Experience implementing document RAG and Graph RAG solutions
  • Experience building applications leveraging LLMs for automation tasks such as text summarization or customized reports, including with multi-agent solutions
  • Experience adapting and fine-tuning open-source models
  • Experience with object-oriented Python programming and best practices
  • Experience with containerization technology such as Docker, Helm, or Kubernetes
  • Ability to create solutions within a collaborative, cross-functional team environment
  • Secret clearance
  • Bachelor's degree and 3+ years of experience with AI and ML, or 6+ years of experience with AI and ML in lieu of a degree


Nice If You Have:
  • Experience with databases such as Qdrant, Milvus, or Elasticsearch
  • Experience with Elasticsearch index
  • Experience with relational databases such as Postgres
  • Experience with on-prem compute
  • TS/SCI clearance


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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