Blue Cross Blue Shield Of Tennessee

AI Lifecycle Solutions Technical Product Manager

Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent work experience (4+ years in corporate)
  • 6 years managing consumer tools/technology experience
  • 4 years in a leadership/management role
  • 2 years in project management or account management
  • Proficient in Microsoft Office tools
  • Strong interpersonal, organizational, and communication skills

Responsibilities

  • Manage a team driving digital transformation for BlueCross's business priorities
  • Lead digital product managers in creating product roadmaps and sprint plans
  • Develop a vision for digital solutions across various programs
  • Provide expertise on current digital strategies and technology advancements
  • Partner with Engineering in a Scaled Agile framework for continuous enhancements
  • Communicate digital transformation impact to all stakeholders

Benefits

  • Remote work option
  • Opportunity to shape AI software delivery at scale
  • Engagement with diverse teams and technology
  • Exposure to innovative AI tools and methodologies
Full Job Description
We are hiring a Technical Product Manager on the AI Lifecycle Solutions team at BCBST!

In this role, you will help drive the execution of BCBST's AI-enabled software development strategy by serving as the connective tissue between engineering leaders, application development teams, business stakeholders, and AI engineering teams. Rather than managing a traditional product, you will help define, prioritize, and operationalize the capabilities, workflows, tools, and agentic solutions that enable teams across the enterprise to adopt AI as a standard part of software delivery. You will work closely with technology leaders, architects, developers, testers, and AI engineers to understand current SDLC practices, identify opportunities for AI enablement, translate business and technical needs into a prioritized roadmap and backlog, and measure the value and outcomes delivered through AI-driven capabilities. This role offers a unique opportunity to shape how AI transforms software delivery at scale across BCBST.

To be successful in this role, in addition to the core job requirements, you'll bring a strong understanding of software development lifecycles, engineering practices, and emerging AI-enabled development methodologies. You will be a strong candidate if you have experience building or implementing agentic workflows, hands-on experience with AI tools such as Microsoft Copilot, Copilot Studio, Claude, or similar AI platforms, and a proven ability to manage portfolios that span multiple products, applications, and teams. Ideal candidates will also bring knowledge of modern development technologies and coding practices, including .NET, Java, and Python, along with strong communication, stakeholder management, and cross-functional leadership skills. The ability to bridge business and technical audiences, influence across diverse teams, and drive measurable outcomes from AI investments is critical for success.

Note:
  • This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN office.
  • Sponsorship is not available for this role.

Job Responsibilities
  • Managing a diverse team that drives organizational digital transformation in support of BlueCross's business priorities and enterprise initiatives
  • Leading digital product managers in the development of product roadmaps, backlogs, and sprint plans
  • Developing a future-state vision for digital solutions across products, programs, and campaigns
  • Providing subject matter expertise on emerging digital strategy and technology advancements
  • Partnering with Engineering teams in a Scaled Agile framework to support continuous product enhancements
  • Communicating the impact and importance of digital transformation with all stakeholders to ensure delivery of digital transformation projects


Job Qualifications

Education
  • Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment


Experience
  • 6 years - Experience managing consumer tools/technology, or equivalent experience required.
  • 4 years - Experience in a leadership/management role required
  • 2 years - Project management, account management or similar experience required


Skills/Certifications
  • Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability.
  • Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
  • Must be a team player, be organized and have the ability to handle multiple projects
  • Excellent oral and written communication skills
  • Strong interpersonal and organizational skills

N/A

Number of Openings Available
1

Worker Type:
Employee

Company:
BCBST BlueCross BlueShield of Tennessee, Inc.

About Blue Cross Blue Shield Of Tennessee

BlueCross BlueShield of Tennessee is a non-profit health insurance company that provides coverage to more than 3.5 million people. The company was founded in 1945 and is headquartered in Chattanooga, Tennessee. BlueCross BlueShield of Tennessee offers a variety of health insurance plans, including individual and family plans, Medicare plans, and employer-sponsored plans. The company is committed to improving the health and well-being of its members and the communities it serves.
Learn more about Blue Cross Blue Shield Of Tennessee
Size
5,000 employees
Industry
Founded
1945

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