As a QA / AI Evaluation Engineer, you will join a highly motivated and experienced team in a forward-leaning role that proves the platform actually improves answer quality. You will run evaluations at scale - from small human-UAT batches up to millions of automated evals - statistically measure factual grounding and accuracy lift, and build the metrics framework that shows how much better our answers get over time. We are looking for people who can bring a strong, solution-focused mindset and contribute to quality standards, best practices and get things done. KEY RESPONSIBILITIES • Run evals at scale across large question sets, from small human-UAT batches up to hundreds of thousands or millions of automated evaluations. • Statistically measure factual grounding and accuracy lift (before/after), not just human A/B testing. • Build a metrics framework showing quality improvement (e.g., "answer is X% supported by source content / Y% better"). • Design load and quality tests as the corpus scales. • Define and maintain test plans, test cases, and quality gates. • Automate regression and evaluation suites; integrate them into CI/CD. • Report quality metrics clearly to technical and non-technical stakeholders. • Collaborate with engineering to reproduce, triage, and verify fixes. • Continuously improve QA processes and coverage. QUALIFICATIONS • Bachelor's Degree in a technical field or equivalent experience. • 4+ years in QA / test engineering, with exposure to data/ML systems. • Strong Python and data-science techniques for measuring factual grounding and answer quality. • Experience with LLM evaluation frameworks and statistical analysis. • Ability to build automated, large-scale eval harnesses plus lighter human-in-the-loop A/B tests. • Comfort working across multiple LLM providers' outputs. • Test automation frameworks and scripting. • Detail-oriented, with strong analytical and communication skills. WHO YOU ARE • You think about how to scale, automate and operate, not just how to build a solution to an immediate problem • You understand lean thinking • You set high standards for code quality, performance/scalability and security and seek continuous improvement • You have solid analytical, problem solving and decision-making skills • You have customer first mindset and a devotion to customer service • You engage and build positive internal and external client relationships, while managing multiple initiatives, often with competing priorities • You have strong self-initiative, passion, interpersonal, oral and written communication and collaboration skills with the ability to work, influence and make an impact in a cross-functional environment with all levels of the organization • You are responsive and thrive in a fast-paced diverse high-performance environment with rapidly changing business needs • You actively seek out things outside your comfort zone with the ability to rapidly learn and take advantage of new concepts, business models, and technologies • You have prior experience in consulting • Prior experience and connections in the Life Sciences industry is preferred Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.