TeleTech

AI Engineer

TeleTech$77K — $176K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years of software engineering, data engineering, or applied AI/ML experience.
  • Proficiency in Python frameworks like FastAPI or Flask for application development.
  • Hands-on experience with LLM APIs such as OpenAI and AWS Bedrock.
  • Knowledge of implementing RAG pipelines and related workflows.
  • Familiarity with vector databases like FAISS, Pinecone, or Weaviate.
  • Experience with Git, CI/CD pipelines, and Docker for containerization.
  • Ability to obtain a TS/SCI clearance for classified projects.

Responsibilities

  • Build and deploy LLM-powered applications for federal clients.
  • Implement core AI system components including prompting and retrieval pipelines.
  • Integrate APIs to create sophisticated AI solutions.
  • Manage the AI application lifecycle from data ingestion to production operations.
  • Ensure the security and mission-focus of AI solutions.

Benefits

  • Opportunities for hands-on involvement in AI project development.
  • Collaborative and people-first work culture.
  • Flexible work models including remote, hybrid, and onsite options.
  • Potential for professional growth in cutting-edge AI technology.
Full Job Description
AI Engineer The Opportunity: Join a hands-on AI engineering team building and deploying LLM-powered applications. In this role, you'll implement core components of AI systems, including prompting, retrieval pipelines, and API integrations, while gaining experience with the tooling and infrastructure required to run AI workloads in production. You'll work across the full AI application lifecycle from data ingestion and retrieval to prompt engineering, evaluation, deployment, and production operations building secure, mission-focused AI solutions for federal clients. You Have: • 1+ years of experience in software engineering, data engineering, or applied AI/ML • Experience building applications in Python using frameworks such as FastAPI or Flask, and building and integrating applications using LLM APIs such as OpenAI, AWS Bedrock, or Azure OpenAI • Experience implementing Retrieval-Augmented Generation (RAG) pipelines, including document ingestion, chunking, embeddings, retrieval workflows, and prompt augmentation • Experience with vector databases such as FAISS, Pinecone, Weaviate, or OpenSearch Vector Search, and cloud environments, including AWS services such as S3, Lambda, EC2, IAM, and CloudWatch • Experience using Git, basic CI/CD pipelines, and containerization with Docker • Experience designing or consuming REST APIs and working with structured outputs such as JSON schemas and function or tool calling • Knowledge of prompt engineering, prompt evaluation, and common LLM failure modes, including hallucinations, prompt injection, data leakage, jailbreak attempts, and grounding techniques • Knowledge of prompt evaluation techniques and response quality testing • Ability to obtain a TS/SCI clearance • Bachelor's degree Nice If You Have: • Experience with orchestration frameworks such as LangChain or LlamaIndex • Experience with embeddings via OpenAI, Cohere, or SentenceTransformers • Experience with monitoring and logging tools such as CloudWatch or Datadog • Experience deploying services using Docker Compose or Kubernetes • Experience with structured logging and debugging distributed API failures • Experience with AWS Secrets Manager or AWS Systems Manager Parameter Store • Experience with asynchronous Python programming or background processing • Experience with Model Context Protocol (MCP) or modern AI tool integration standards Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
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56,000 employees
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