TeleTech

AI Engineer

TeleTech$99K — $225K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in developing multi-physics simulation models.
  • Proven track record in designing intelligent AI agent architectures.
  • Experience with Retrieval Augmented Generation (RAG) solutions.
  • Skilled in integrating LLMs and external APIs into production environments.
  • Developed AI evaluation frameworks using human-in-the-loop methodologies.
  • Bachelor's degree in Computer Science, Engineering, or Data Science.
  • Ability to travel up to 25% of the time.

Responsibilities

  • Integrate AI capabilities into existing software systems.
  • Design and implement intelligent, autonomous AI workflows.
  • Contribute to evolving solutions from LLM-based interactions to goal-oriented systems.
  • Leverage frameworks such as agent orchestration and Knowledge Graphs for AI deployment.
  • Collaborate with cross-functional teams on AI functionality development.
  • Develop scalable workflows for AI integration and production validation.
  • Monitor evaluation approaches for evaluating AI solutions.

Benefits

  • Comprehensive health, life, and disability insurance.
  • Retirement benefits and financial planning support.
  • Paid leave and professional development opportunities.
  • Tuition assistance for further education.
  • Recognition awards program for exceptional employee performance.
Full Job Description
AI Engineer The Opportunity: As an AI Engineer, you will integrate AI-enabled capabilities into existing software systems by connecting models, inference endpoints, agent orchestration components, and intelligent autonomous workflows to production applications. You will implement AI features using established software engineering patterns, ensuring these capabilities operate reliably, securely, and efficiently within distributed systems. In this role, you will help evolve AI solutions from traditional LLM-based interactions to autonomous, goal-oriented, and multi-agent systems by leveraging agent orchestration frameworks, Retrieval-Augmented Generation (RAG), Knowledge Graphs (KGs), and fine-tuned Small Language Models (SLMs). You will contribute to evaluation and monitoring approaches, refine integration workflows, collaborate with cross functional teams, and develop scalable AI functionality that brings intelligent, production-ready AI solutions from concept into real-world environments. Due to the nature of work performed within this facility, U.S. citizenship is required. You Have: 3+ years of experience developing and maintaining multi physics simulation models Experience designing and implementing intelligent AI agent architectures Experience building Retrieval Augmented Generation solutions Experience integrating LLMs, external APIs, and distributed services into production environments with optimized inference workflows Experience developing AI evaluation frameworks, integration tests, and production validation using human-in-the-loop methodologies Ability to travel up to 25% of the time Bachelor's degree in CS, Engineering, or Data Science Nice If You Have: Experience supporting DoW clients or other federal mission environments Experience with advanced agentic patterns, including prompt caching, guardrails, agentic memory, Model Context Protocol (MCP), and agentic deployment strategies Experience with end-to-end chatbot or agent to agent (A2A) development Experience with enterprise data and ML platforms such as Databricks or Snowflake Experience creating and managing large data processing pipelines Master's degree Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
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56,000 employees
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