TeleTech

AI Engineer, Lead

TeleTech • $128K — $292K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in software application design, development, testing, and deployment
  • Proficiency in Python and familiarity with Go, TypeScript, JavaScript, or Java
  • Experience building AI applications using frameworks like LangChain or AWS Bedrock Agents
  • Proven ability to manage application features from design to operational support
  • Skilled in API design, service integrations, and event-driven applications
  • Familiarity with development practices such as Git, CI/CD, and automated testing
  • Experience with containerized applications in cloud environments like Docker or Kubernetes

Responsibilities

  • Design, develop, test, and deploy innovative applications incorporating AI and cloud technologies
  • Translate evolving requirements into practical technical solutions
  • Own multiple features and capabilities from technical design through to operational support
  • Collaborate with architects, engineers, and stakeholders to create working systems
  • Establish sound development practices and reusable technical patterns
  • Lead through ambiguity to deliver high-quality software
  • Make a lasting impact on national security missions

Benefits

  • Flexible work model options including remote, hybrid, and onsite
  • Collaborative, people-first culture that values engagement
  • Opportunities for professional development and mentorship
  • Access to cutting-edge technologies and innovative projects
  • Involvement in mission-critical applications for national security
Full Job Description
AI Engineer, Lead
The Opportunity:

Organizations need experienced application developers who can transform complex requirements into reliable, mission-ready software. Today's modern applications increasingly combine cloud-native development, automation, and artificial intelligence (AI) to solve challenging operational and mission problems. As a lead Application Developer, you know how to move from an initial concept to a production-ready solution. We're looking for an experienced developer like you to build innovative software capabilities for national security.

As a lead Application Developer on our team, you'll design, develop, test, and deploy applications that incorporate AI, automation, and modern cloud technologies. You'll work in an environment where requirements may be evolving or incomplete, using your technical judgment to define practical solutions and make progress independently.

You'll own multiple features and capabilities end to end-from technical design and architecture through implementation, testing, deployment, and operational support. You'll collaborate with architects, engineers, mission partners, and stakeholders to turn ideas into working systems while helping establish sound development practices and reusable technical patterns.

With your ability to lead through ambiguity and deliver high-quality software, you'll make a lasting impact on mission.

Join us. The world can't wait.

You Have:
  • 8+ years of experience designing, developing, testing, and deploying production software applications
  • Experience in Python development and with Go, TypeScript, JavaScript, or Java
  • Experience building production AI applications using agentic frameworks such as LangChain, LangGraph, AWS Bedrock Agents, or CrewAI
  • Experience owning application features end to end, from requirements clarification and technical design through implementation, testing, deployment, and operational support
  • Experience designing and developing APIs, services, integrations, and event-driven applications
  • Experience with professional development practices, including Git, code reviews, automated testing, debugging, documentation, dependency management, and CI/CD pipelines using GitHub Actions, GitLab CI/CD, or Jenkins
  • Experience developing and deploying containerized applications in cloud environments using platforms such as Docker or Kubernetes
  • Ability to operate independently in ambiguous environments, translate incomplete or evolving requirements into practical technical solutions, and communicate technical decisions clearly
  • Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
  • Bachelor's degree in Computer Science, Engineering, or Information Technology


Nice If You Have:
  • Experience implementing AI application patterns such as tool use, retrieval-augmented generation, structured outputs, workflow orchestration, and agent evaluation
  • Experience with emerging AI protocols, including Model Context Protocol, Agent-to-Agent, or similar technologies
  • Experience with AWS, Microsoft Azure, Google Cloud, or other enterprise cloud platforms
  • Experience with Infrastructure-as-Code tools such as Terraform, CloudFormation, Pulumi, or similar technologies
  • Experience with GitOps and declarative application delivery using Argo CD, Flux, or similar tools
  • Experience with relational and NoSQL databases, caching technologies, message queues, or streaming platforms
  • Experience using observability tools for logging, monitoring, tracing, performance analysis, and application troubleshooting
  • Experience supporting applications in federal, Department of Defense, or other regulated environments
  • Experience mentoring developers, leading technical discussions, or establishing reusable development patterns and reference implementations
  • Knowledge of secure software development, application security testing, identity and access management, and cloud security principles


Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $128,700.00 to $292,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
  • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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