AI Enablement Lead

IANS

$144K — $180K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in driving new tool adoption across teams.
  • Strong project management skills with a history of prioritizing multiple initiatives.
  • Exceptional communication skills to convey technical information to non-technical audiences.
  • Ability to thrive in dynamic, uncertain environments with a focus on results.
  • Sound judgment in identifying scalable and impactful actions.

Responsibilities

  • Collaborate with functional leaders to prioritize AI use cases based on client impact.
  • Implement criteria for managing the pipeline of AI initiatives to maximize efficiency.
  • Own the development and deployment of AI tools and workflows throughout the organization.
  • Create training and onboarding resources to facilitate AI tool adoption among users.
  • Monitor and enhance AI systems and tools post-deployment for continuous optimization.
  • Lead efforts to foster AI understanding and confidence within the organization.
  • Work with cross-functional teams to ensure new AI workflows are efficient and effective.

Benefits

  • Onsite collaboration in Boston office two days per week.
  • Gain hands-on experience implementing cutting-edge AI solutions.
  • Opportunity to lead significant change management initiatives.
  • Access to a community focused on innovation and technology adoption.
Full Job Description
AI Enablement Lead

$144,000 - $180,000 + bonus. This role also requires a minimum of 2 days a week onsite in the IANS Boston office.

About the Role

IANS is seeking a highly collaborative and execution-oriented AI Enablement Lead, to drive enterprise-wide AI adoption as part of the AI Enablement function. This role is responsible for translating proven AI workflows and agentic outputs into repeatable, scalable practices across IANS-ensuring that the best ideas developed in the Agentic Capabilities & Output Studio reach the teams and clients who need them.

This is an execution and change management role that also requires direct, hands-on technical implementation - building working tools, not only coordinating others' work. The AI Enablement Lead operates with significant autonomy inside a centrally governed function, working directly with functional leaders across Research, Sales, Client Services, and Product to prioritize, build, deploy, and embed AI-enabled workflows into day-to-day operations.

The AI Enablement function exists to answer a single question: How do we scale what works; quickly, responsibly, and in ways that deliver measurable value to clients and the organization?

Key Responsibilities

Prioritization & Pipeline Management
  • Partner with the Chief Product Officer and functional leaders to maintain a ranked pipeline of AI use cases tied to client and business impact.
  • Apply clear criteria to identify which initiatives to accelerate, pause, or stop-actively preventing duplication and low-value experimentation.
  • Serve as the primary coordination point between the Agentic Capabilities & Output Studio and the broader organization.

Workflow Rollout & Adoption
  • Build, deploy, and own AI workflows, dashboards, and tools across functions, from first working prototype through enterprise-wide rollout.
  • Develop adoption playbooks, training materials, and onboarding resources that make new workflows accessible and repeatable for non-technical users.
  • Design and build the measurement layer itself - usage instrumentation, health-scoring models, live dashboards, and scheduled reporting - and use it to track adoption, surface at-risk accounts, and continuously improve deployed workflows.
  • Continuously observe how deployed systems, pipelines, and agents behave in production, and inject enhancements and automation wherever they add leverage - treating live systems as something to watch, tune, and improve, not just to launch.

Change Management & Enablement
  • Lead change management efforts to build AI fluency and confidence across the organization, moving teams beyond experimentation toward consistent, productive use.
  • Serve as a trusted internal resource on what AI tools can and cannot do in practice-grounded in evidence, not hype.
  • Champion a culture of urgency, focus, and accountability around AI adoption without sacrificing quality or governance.

Cross-Functional Collaboration
  • Work closely with the Agentic Lead, Product, Technology, and Research teams to ensure workflows handed off for scaling are well-documented, tested, and fit for purpose.
  • Collaborate with functional leaders to embed AI-enabled outputs into recurring client workflows, increasing the depth and stickiness of IANS's value proposition.
  • Contribute observations and adoption learnings that inform broader AI strategy, governance, and roadmap decisions.

Qualifications
  • Demonstrated experience driving adoption of new tools, workflows, or practices across a cross-functional organization.
  • Strong project management and prioritization skills, with the ability to manage multiple workstreams and stakeholders simultaneously.
  • Excellent communication and facilitation skills, with the ability to translate technical capabilities into practical, accessible guidance for non-technical audiences.
  • Comfortably operating in fast-moving, ambiguous environments with a bias toward action and measurable outcomes.
  • Strong judgment around what is scalable and impactful versus merely interesting-and the confidence to advocate for focus.

Preferred Qualifications
  • Experience working in or alongside product, research, or content-driven organizations.
  • Hands-on fluency with AI tools and LLMs, plus enough technical range to build working solutions independently - writing SQL against a data warehouse, assembling dashboards, authoring agent and automation skills, and reasoning about connectors, identity, and data pipelines.
  • Background in learning & development, internal consulting, or operational transformation roles.
  • Exposure to change management frameworks or adoption measurement approaches.

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