AI Business Systems Engineer - Wakefield, MA - C-4 Analytics

The ideal candidate understands the benefits of in-person teamwork and is available to work from our office a minimum of three days per week.

This is a business-first role for someone who deeply understands how organizations operate, can identify high-leverage opportunities for automation and intelligence, and has the technical fluency to design and implement solutions end-to-end.

The ideal candidate combines strong business judgment, an engineering mindset, and an expert-level understanding of modern AI capabilities.

The Gig: Your Mission

• The AI Visionary: Be the go-to expert applying AI across Sales, Marketing, Ops, Finance, and beyond.
• The Workflow Wizard: Map processes, spot bottlenecks, and eliminate manual effort with brilliant AI solutions.
• The Systems Architect: Proactively propose and translate ambiguous business needs into structured, end-to-end system designs.
• The Hands-On Builder: Design and execute game-changing, AI-powered workflows using modern automation tools and APIs.

A Day in the Life:

• Build smarter solutions: Apply AI for decision support, content generation, classification, and data enrichment.
• Integrate systems: Ensure internal systems (CRM, data platforms, cloud tools) are seamlessly connected.
• Own the solution: Take projects from lightbulb moment to production, ensuring reliability and business relevance.
• Stay current: Serve as the internal expert on the latest AI models and tooling.

What You Need to Succeed: The Rare Trifecta

This role requires a combination of all three:

1. Business Process Strength: Strong intuition for how a fast-paced organization operates, comfort with senior leaders, and clear communication on goals and tradeoffs.
2. Engineering Mindset: Thinks in systems (inputs/outputs/failure modes), is fluent in APIs and data structures, and drives relentlessly for reliability and scalability.
3. AI Expertise: Deep, hands-on understanding of modern AI models, knowing exactly where AI adds maximum leverage, and experience shipping AI into production workflows.

Core Background

We are looking for hands-on experience in real, imperfect operating environments.

• Experience: Typically 4+ years of professional experience owning systems end-to-end. Demonstrated history of shipping solutions that other teams rely on daily.
• We Value: Consulting roles with implementation responsibility, internal tools/business systems teams, and experience in startup/scale-up environments.
• We Are Not Seeking: Pure ML research profiles, AI "evangelists" without execution depth, or product managers who do not build/implement.

Hard Qualifiers (Non-Negotiable)

• Experience building cross-functional business systems, not isolated tools.
• Ability to go from whiteboard concept to live, production workflow.
• Focus on business impact and ROI, not novelty for its own sake.
• Comfort pushing back on weak ideas, even with senior stakeholders.

Soft Qualifiers (Equally Important)

• Low ego and high ownership.
• Impatience with unnecessary process and wasted effort.
• Calm, structured thinking in ambiguous situations.
• Practical decision-making over "perfect" architecture.

Specific Skills & Expertise

• Must-Have: Proven track record in building cross-functional systems, strong familiarity with AI models, experience with automation platforms and APIs, and excellent communication.
• Nice-to-Have: Background in operations/consulting, experience with CRMs/data platforms, light scripting (Python/JavaScript).

What This Role Is NOT:

• Not a research or theory role-this is about building.
• Not a departmental analyst-this is cross-functional.
• Not a pure software engineering role-this is business-driven systems building.

Salary: $100,000 to $130,000 USD per year (competitive and negotiable). Benefits: Health insurance, retirement plans, professional development, and unlimited paid time off!

Note: Understanding the Different Between AI Automation Specialist and AI Business Systems

AI Automation Specialist = Execution-focused operator
Builds, maintains, and scales AI-driven automations that make teams faster and processes cheaper today.

AI Business Systems Engineer = Systems architect & integrator
Designs durable, governed AI systems that become part of C-4's core business infrastructure.

"The Automation Specialist makes us faster this quarter.
The Business Systems Engineer makes sure we don't regret it next year."

AI Automation Specialist

AI Business Systems Engineer

Owns workflow-level execution

Owns system-level design

Delivers fast, reliable automations

Optimizes services over time

Heavy on shipping & iteration

Heavy on mapping & judgment

Thinks in concrete task chains

Thinks in org-wide flows