Tipalti

AI Automation Manager

Tipalti • $100K — $130K *
Plano, TX 75025In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3-5 years in a technical or operations role with automation experience
  • Proven ability to ship production-grade automations
  • Strong understanding of business operations and processes
  • Comfortable working with data for decision-making
  • Preferred experience in fintech or SaaS operations

Responsibilities

  • Partner with ops leaders to identify and prioritize automation opportunities
  • Design and create AI-powered workflows that enhance operational efficiency
  • Collaborate across teams to find and implement effective solutions
  • Deploy and iterate automations, measuring success through defined metrics
  • Assess agent output quality and drive improvement cycles
  • Establish best practices for AI tool deployment within operations
  • Stay updated with tooling advancements and introduce new capabilities to the team

Benefits

  • Hybrid working model requiring in-office presence three days a week
  • Matching 401K contributions
  • Comprehensive extended benefits including EAP and life insurance
  • Paid parental leave and fertility treatment support
  • 15 days of paid time off and subsidized lunches
  • Office provided snacks and drinks
  • Phone/internet allowance
  • Regular social events for team building
  • Support for multiple Employee Resource Groups fostering diversity
Full Job Description
Position Summary

We're building an AI-native ops division, and this role sits at the center of that work. You design and ship the automations, agent configurations, and AI-powered workflows that make our ops teams faster, more consistent, and less dependent on manual effort. You own the build, from scoping and prioritizing the right solution to deploying something that actually works in production.

In this role, you will be responsible for:
  • Partner with ops leaders and change partners to scope and prioritize automation opportunities. You'll be brought problems to solve, and your job is to ask the right questions, define the right solution, and build it.
  • Design and build AI-powered workflows and agent configurations that reduce manual effort and improve consistency at scale.
  • Think across functions and break down silos. The best solutions often live at the intersection of teams, and you're comfortable going wherever the problem leads.
  • Deploy, test, and iterate on what you build, defining success metrics, measuring impact, and maintaining visibility into what's working through dashboards and reporting.
  • Evaluate agent output quality in production, identify failure modes, and drive improvement cycles based on what you find.
  • Define and continuously refine best practices for how AI tooling is built and deployed within the ops division, setting the standard, not following it.
  • Stay ahead of the tooling landscape and bring new approaches, frameworks, and capabilities to the team before we're behind.

About you
  • 3-5 years in a technical or operations role with hands-on experience building workflow automations and process improvements. Direct experience with AI tools, prompt engineering, or agent configuration is a strong plus.
  • Demonstrated ability to ship production-grade automations, not just prototypes. You should be able to show us something you built and walk us through what you'd do differently now.
  • Strong understanding of business operations and processes, with the ability to build for how people actually work, not how a spec says they work.
  • Comfortable working with data. You can define what to measure, build the visibility to track it, and use what you find to drive decisions.
  • (Preferred) Fintech or SaaS operations experience; hands-on familiarity with agent frameworks and workflow automation tooling.

Our benefits package includes:
  • Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
  • Competitive salary and equity
  • Matching 401K
  • Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
  • Maternity, Paternity and Fertility Treatment benefits
  • 15 days of PTO
  • Subsidized lunch on office days
  • Fresh fruit, snacks & drinks in office
  • Phone/internet allowance
  • Regular company-wide social events
  • Multiple ERG groups celebrating our diversity and creating an inclusive culture

#LI-Hybrid

About Tipalti

Tipalti is a financial management solution that helps businesses automate their entire global payables operation. Tipalti streamlines all manual supplier payment processes including payee onboarding, tax compliance, invoice processing, global payments, early payments, and reconciliation. Tipalti also provides real-time payment tracking and AP reporting capabilities. The company serves mid-market and enterprise clients in the advertising, eCommerce, education, healthcare, manufacturing, publishing, and technology industries. Tipalti has won numerous awards for its innovative technology, including being named a Forbes Fintech 50 company and a Deloitte Fast 500 company.
Learn more about Tipalti
Size
500 employees
Industry
Finance & Insurance
Founded
2010
* Ladders Estimates

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