TeleTech

AI and ML Engineer

TeleTech$99K — $225K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of AI and ML solutions development experience
  • Proficient in Python programming
  • Strong background in object-oriented programming
  • Experience with open-source model fine-tuning
  • Familiarity with building applications using LLMs
  • Knowledge of containerization with Docker
  • Bachelor's degree in a relevant field

Responsibilities

  • Develop and deploy machine learning models for production use
  • Collaborate with team members to enhance ML-based solutions
  • Conduct statistical analyses on business processes
  • Guide clients in selecting appropriate ML algorithms
  • Define strategic direction for mission-critical solutions
  • Leverage user feedback to improve ML applications
  • Maintain and document ML systems and processes

Benefits

  • Health, life, and disability insurance
  • Comprehensive retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
  • Dependent care support
Full Job Description
AI and ML Engineer
The Opportunity:

As an experienced engineer, you know that machine learning (ML) is critical to understanding and processing massive datasets. Your ability to conduct statistical analyses on business processes using ML techniques makes you an integral part of delivering a customer-focused solution. We need your technical knowledge and desire to problem-solve to support our client's cyber mission. As an ML engineer on our national security team, you'll train, test, deploy, and maintain models that learn from data.

In this role, you'll own and define the direction of mission-critical solutions by applying best-fit ML algorithms and technologies. You'll be part of a large community of ML engineers across the company and collaborate with users, software engineers, and data scientists to deliver world-class solutions to develop and deploy novel AI and ML solutions to tackle novel cyber challenges. Your skills and extensive technical expertise will guide clients as they navigate the landscape of ML algorithms, tools, and frameworks.

Work with us to solve real-world challenges and define ML strategy for our cyber national security clients.

Join us. The world can't wait.

You Have:
  • Experience building and deploying AI and ML solutions into production
  • Experience with Python programming
  • Experience with object-oriented programming and best practices
  • Experience adapting and fine-tuning open-source models
  • Experience building applications leveraging LLMs for automation tasks such as text summarization
  • Experience with containerization technology such as Docker
  • Ability to obtain a TS/SCI clearance with a polygraph
  • Bachelor's degree


Nice If You Have:
  • Experience with reverse engineering
  • Experience with vector databases such as Qdrant, and relational databases such as Postgres
  • Experience with on-prem compute
  • Knowledge of MITRE ATT&CK framework


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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