Join us at the intersection of delivery, data, and risk. You will help teams move faster with confidence by improving visibility, strengthening controls, and guiding change that sticks.

Job Summary

As a Business Analysis Associate in Connected Commerce Business Practices, youstrengthen how we plan, track, and report work while keeping control expectations clear and practical. You will build and maintain dashboards and management reporting that turn data into decisions. You will also lead business readiness and change activities so new processes and tools are understood, adopted, and sustained.

Job responsibilities

• Serve as a subject matter expert for agile delivery controls and best practices across teams
• Partner with delivery, product, and technology stakeholders to align ways of working with control expectations
• Create, maintain, and enhance dashboards and management reports for progress, risks, and outcomes
• Define key metrics and ensure reporting logic is clear, consistent, and trusted
• Prepare, cleanse, and blend data using analytics tools to support repeatable reporting
• Query and validate data in Snowflake to answer business questions and troubleshoot variances
• Support change management planning, communications, and stakeholder engagement for new initiatives
• Lead business readiness activities, including impact assessment, training support, and cutover checklists
• Present insights and recommendations in a clear, action-oriented way for varied audiences
• Identify opportunities to streamline reporting and reduce manual effort through automation
• Track and support remediation of issues, risks, and dependencies through transparent workflow practices

Required qualifications, capabilities, and skills

• Hands-on experience with Jira and Jira Align for work tracking and delivery reporting
• Proficiency with Alteryx for data preparation, transformation, and repeatable workflows
• Strong structured query language skills and experience working with Snowflake databases
• Advanced Microsoft Excel skills for analysis, data modeling, and report building
• Strong communication skills, including translating complex topics into clear messages
• Experience building reports and presenting actionable insights to senior and cross-functional stakeholders
• Experience working with controls, risk management, or compliance in a business or technology setting
• Ability to manage multiple priorities, deadlines, and stakeholder expectations
• Strong attention to detail, including data validation and reconciliation practices
• Comfortable working in a fast-changing environment with evolving requirements
• Collaborative, inclusive working style with a focus on outcomes and continuous improvement

Preferred qualifications, capabilities, and skills

• Experience implementing or supporting large language models and automation solutions
• Experience using large language models to automate reporting, improve processes, or support change activities
• Familiarity with responsible use practices, including human review, data handling, and quality checks
• Experience designing self-serve reporting or standardized metrics for business users
• Background supporting process improvements across multiple teams or functions
• Experience creating templates and playbooks for reporting, readiness, or controls evidence
• Comfort experimenting with new tools while maintaining strong documentation and governance habits