JP Morgan Chase & Co.

Agentic Product Manager

JP Morgan Chase & Co. • $100K — $130K *
Wilmington, DE 19803In-Person
Consumer Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of product management experience with a focus on customer engagement and digital channels.
  • Deep knowledge of product development life cycle and behavioral analytics.
  • Experience developing adoption strategies for digital products across multiple channels.
  • Strong stakeholder management skills in cross-functional team environments.
  • Ability to make data-driven decisions using A/B testing and analytics.

Responsibilities

  • Develop and own the engagement strategy for the agentic experience through proactive messaging and notification frameworks.
  • Lead customer research and analyze behavioral data to identify journey friction points and opportunities.
  • Maintain a product backlog aligned with the agentic strategic roadmap.
  • Build and track engagement metrics, such as adoption rates and retention, in collaboration with analytics teams.

Benefits

  • Opportunity to shape product innovation and drive customer value.
  • Work in a dynamic team committed to high-quality product delivery.
  • Unique role focused on the full product life cycle and customer experience.
  • Access to collaboration with cross-functional teams for broader organizational impact.
Full Job Description
JOB DESCRIPTION

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Chase's Agentic Experience organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developingthe strategies that drive awareness, adoption, and long-term engagement with Chase's agentic experiences. Utilizing your deep understanding of customer behavior, digital engagement, and channel strategy, you guide how customers discover and return to agentic features translating data and research into actionable messaging, entry point, and notification strategies. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams across Channels, Communications, and Personalization to deliver experiences that exceed customer expectations.

Job responsibilities
  • Develops and owns the engagement and adoption strategy for the agentic experience, including entry points, proactive messaging, and notification frameworks that drive discoverability and repeat usage
  • Leads customer research and behavioral data analysis to identify friction points and opportunities across the customer journey, translating findings into prioritized roadmap initiatives
  • Owns and maintains a product backlog spanning messaging, engagement surfaces, and channel integrations, ensuring alignment with the broader agentic strategic roadmap
  • Builds and tracks the engagement measurement framework including adoption rate, habituation, message click-through, and retention metrics and partners with analytics teams to operationalize go/no-go criteria across rollout phases
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management, with demonstrated focus on customer engagement, growth, or digital channel strategy
  • Advanced knowledge of the product development life cycle, with strong fluency in behavioral analytics, A/B testing, and data-driven decision making
  • Proven ability to drive adoption and engagement strategies across complex, multi-channel digital products including push notifications, in-app messaging, and proactive customer communications
  • Strong stakeholder management skills with the ability to align cross-functional teams (Channels, Comms, Marketing, Analytics) and drive decisions independently without escalation


Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Experience with AI-driven or agentic product experiences, personalization engines, or proactive customer communication platforms

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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