Aftermarket Support Specialist

Finning

$90K — $105K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Business Administration or equivalent required.
  • 2 years of technical sales experience necessary.
  • Technical or parts experience is a plus.
  • Proven ability to drive marketing or sales operations results.
  • Exceptional persuasive communication and presentation skills required.
  • Self-motivated with a positive and energetic attitude.

Responsibilities

  • Execute Go To Market (GTM) strategies for assigned products.
  • Collaborate with product and technical teams to relay customer insights.
  • Assist in business development and sales calls.
  • Develop industry knowledge and understand customer pain points.
  • Identify opportunities to enhance equipment reliability for customers.

Benefits

  • Opportunity to drive market growth in a key industry segment.
  • Hands-on role involving direct customer interactions.
  • Position supports career advancement within the company.
  • Work alongside a collaborative and innovative team.
Full Job Description
Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
The Aftermarket Support Specialist is an integral part of the Finning Business Development or Aftermarket Support team, responsible for driving market share growth of their assigned products or services. This interdisciplinary role is accountable for the commercial success of their allocated product groups or services within an assigned geography or customer base.

This is a specialty role responsible for the introduction and sales of specialized solutions, services, products and parts to new or existing customers. Primary responsibility is to grow specific commodity, solution or service sales within a given territory or customer base. It is a secondary position on any account to the Product Support Sales Representative.

The successful candidate will spend a substantial portion of their time in the field, working directly with customers to inspect and assess machine undercarriage systems and Ground Engaging Tools (GET). Through hands-on inspections, condition monitoring, and application reviews, they will identify opportunities to enhance equipment reliability, maximize component life, reduce total cost of ownership, and support customer productivity objectives. This consultative role combines technical expertise, field execution, and customer relationship management to deliver measurable value and drive aftermarket growth opportunities.

The anticipated salary range for this position is between $90 - 105K. Actual compensation will be based on the successful candidates skills and experience.

Job Description:
  • Execute on the Go To Market (GTM) strategy and plan for assigned products and solutions.
  • Work in partnership with the product and technical teams to ensure customer feedback and insights from the regions and the sales force are fed back into product development.
  • Participate in business development / sales calls in order to support sales teams with solutions under scope (and bringing in product teams if needed).
  • Develop a sound knowledge of the industry, customer pain points, the competitive environment and trends, and the effect on the Finning Performance Solutions business.


Education & Experience:
  • Bachelor of Business Administration or an equivalent
  • Technical and/or Parts experience is an asset
  • 2 years technical of technical sales experience
  • Ability to demonstrate results in marketing or sales operations, understanding deeply how to capture the attention of internal sales teams and external channel partners and customers
  • Expert persuasion skills and the ability to captivate a room when delivering presentations and product demonstrations, regardless of the seniority of the audience
  • Self-driven, tenacious, and optimistic - infusing everyone in the office with energy, passion, and positivity


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