Job Title: Aftermarket Business Manager (Parts & Service)
Reports To: Chief Sales OfficerLocation: Flexible (Preference for Texas)
Company: TIME Manufacturing Company
About the RoleWe are seeking a results-driven Aftermarket Business Manager to lead the growth and performance of our parts and service business. This role is accountable for driving profitable aftermarket revenue, expanding service program adoption, and strengthening customer relationships across a defined region.
This is a business ownership role focused on outcomes not just activity owning the performance of parts, service, and maintenance programs.
What You'll DoDrive growth in aftermarket parts, service, and maintenance agreement revenue
Own forecasting, pipeline management, and overall business performance
Build and manage strategic customer relationships to increase retention and long-term value
Expand service contracts and maintenance program penetration across the installed base
Partner cross-functionally with Service and Parts Operations to deliver on customer commitments
How You'll Be MeasuredParts and Service Revenue Growth
Service Contract Revenue & Penetration
Gross Margin Performance
Customer Retention
Installed Base Growth
Forecast Accuracy
What You BringProven success driving aftermarket, service, or recurring revenue growth
Strong commercial and business ownership mindset
Experience managing customer relationships and growing accounts
Ability to operate cross-functionally across sales, service, and operations
Background in industrial equipment, manufacturing, or service-driven environments preferred
Why This RoleThis role plays a critical part in building and scaling our aftermarket growth strategy. You will have direct impact on revenue, customer loyalty, and long-term business performance, with strong alignment to commercial leadership and growth priorities.
Core Benefits- Competitive salary
- Comprehensive health, dental, and vision insurance plans
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Collaborative and innovative work environment
