Position Summary

The Healthcare Project Manager is responsible for the comprehensive delivery of healthcare-focused architectural, engineering, and facility projects from programming and schematic design through design development and construction documents, construction administration, and occupancy. This role provides strong client leadership and exceptional service while managing project scope, schedule, budget, and expectations. The position requires the ability to oversee multiple projects simultaneously, lead multidisciplinary design teams, coordinate design subconsultants, and author high-quality administrative documents.

The Healthcare Project Manager ensures all solutions meet healthcare regulations, accreditation standards, operational requirements, and the highest quality standards, while maintaining alignment with project goals and client needs. The successful candidate will possess a strong understanding of healthcare operations, clinical environments, and be capable of balancing patient care considerations, operational continuity, regulatory requirements, and project objectives throughout the project lifecycle.

Senior Project Manager Consideration

Candidates demonstrating advanced project leadership capabilities may be considered for a Senior Healthcare Project Manager role. While this typically includes ten (10) or more years of relevant experience, consideration will be based primarily on demonstrated competencies and performance rather than years alone. Additional expectations for Senior Healthcare Project Managers are outlined below.

Essential Duties and Responsibilities

The following inexhaustive list of duties represents a sample of work routinely performed by this role:

Client Relationship Management & Business Development

• Build and maintain long-term client relationships with healthcare executives, facilities leadership, clinical staff, and operational stakeholders.
• Lead executive-level project presentations and facilitate strategic decision-making sessions.
• Lead clients through all project phases, providing strong guidance and exceptional service.
• Anticipate client needs and identify opportunities for additional services.
• Participate in contract negotiations, scope development, and fee proposals.
• Competencies: Client Relationship Management, Executive Communication & Presentation Skills, Business Development & Account Growth, Negotiation & Influencing, Customer Service Excellence

Project Leadership & Delivery Management

• Manage and oversee complex healthcare architecture and facility projects from planning and programming through design, construction, and occupancy.
• Develop and manage project budgets, schedules, staffing plans, work plans, and deliverables.
• Identify and manage project risks affecting schedule, scope, budget, and quality.
• Maintain organized and accessible project documentation, drawings, and communication records.
• Apply strong problem-solving skills and escalate issues to the VP of Operations as appropriate.
• Ability to work well with others under deadline situations and respond to changes in priorities.
• Competencies: Project Management, Strategic Planning & Execution, Risk Management, Organizational Effectiveness, Adaptability & Decision-Making, Problem Solving

Financial & Contract Management

• Monitor project financial performance, including budget adherence, labor utilization, earned revenue, forecasting, and profitability.
• Participate in contract negotiations, scope development, and fee proposals.
• Proficiency in business processes, including contractual and legal procedures.
• Competencies: Financial Management, Contract Administration, Resource Planning, Business Acumen, Revenue & Profitability Management

Healthcare Planning & Technical Expertise

• Facilitate user group meetings, programming charrettes, clinical workflow planning sessions, and medical equipment coordination.
• Coordinate project phasing plans and Infection Control Risk Assessments (ICRA).
• Experience in all phases of the design process from project planning and concepts through working drawings, specifications, and construction administration.
• Strong problem-solving skills related to a wide variety of building projects, from renovation to new construction.
• Strong design review skills.
• Competencies: Healthcare Facility Planning, Clinical Workflow Analysis, Medical Equipment Planning & Coordination, Design Management, Technical Excellence, Healthcare Operations Knowledge

Quality Assurance, Compliance & Construction Administration

• Oversee the preparation of working drawings, specifications, schedules, cost estimates, and fully coordinated construction documents, including management of design subconsultants.
• Ensure compliance with applicable codes and healthcare regulations, including FGI, ADA, CMS, Joint Commission, and federal, state, and local requirements.
• Participate in construction administration activities, including site observations, issue resolution, and coordination of contract modifications or additional services with Principals-in-Charge (PIC).
• Competencies: Quality Management, Regulatory Compliance, Healthcare Codes & Standards Expertise, Construction Administration, Consultant Coordination

Leadership & Team Development

• Mentor junior staff and intern architects to support healthcare project delivery.
• Foster collaboration among clients, consultants, contractors, and internal project teams.
• Perform other duties as assigned.
• Competencies: Team Leadership, Coaching & Mentoring, Collaboration & Relationship Building, Talent Development

Senior Healthcare Project Managers are expected to:

• Lead highly complex healthcare projects involving multiple phases, occupied renovations, and large multidisciplinary teams.
• Serve as a trusted advisor to executive healthcare leadership and key client stakeholders.
• Manage significant project budgets, staffing plans, and contractual matters.
• Lead project pursuits, interviews, and strategic business development efforts.
• Mentor Project Managers and emerging professionals.
• Contribute to studio operations, strategic planning, and continuous improvement initiatives.
• Demonstrate advanced financial acumen, including forecasting, resource planning, utilization management, and profitability oversight.
• Support market growth through strategic client development and repeat business opportunities.

Qualifications and Experience

Required Education, Licensure/Certification, Experience & Technical Skills

• Bachelor's degree in architecture, engineering, construction management, healthcare administration, business administration, or related field.
• 6+ years of healthcare project management experience.
• Demonstrated understanding of healthcare planning principles and clinical workflow design.
• Knowledge of FGI Guidelines, NFPA 99, NFPA 101, CMS Conditions of Participation, Joint Commission requirements, ADA, and state health department regulations.
• Experience leading projects in occupied healthcare environments, including one or more of the following: acute care hospitals, surgical suites, imaging departments, emergency departments, behavioral health facilities, ambulatory care facilities, cancer centers, medical office buildings
• Experience with Infection Control Risk Assessments (ICRA) and phased renovations in occupied healthcare settings.
• Strong leadership, communication, and stakeholder management skills.
• Ability to obtain and maintain a valid driver's license and be considered insurable under the Company's insurance policy.
• Ability to obtain and maintain a Real ID, Passport, or other required travel documents to undergo airfare.
• Core Competencies: Exceptional attention to detail, organizational and time management skills, professional communication, customer service orientation, collaboration and teamwork, initiative and follow-through, adaptability and resilience, process improvement mindset, and confidentiality.

Preferred Education, Licensure/Certification

• Master's degree in related field
• Registered Architect (RA) or Professional Engineer (PE)
• One of the following certifications: Certified Construction Manager (CCM), Project Management Professional (PMP), American College of Healthcare Architects (ACHA), Certified Healthcare Constructor (CHC), Certified Healthcare Interior Designer (CHID), USACE Construction Quality Management for Contractors (CQM-C), Construction Specifications Institute Construction Documents Technologist (CSI-CDT). Training and certification support may be provided.
• Experience in other markets such as housing, tribal, and federal project markets

Technical Skills Required:

Required:

• Microsoft Office 365 (Word, Excel, Outlook, Teams).
• Bluebeam Revu and Bluebeam Studio
• SharePoint document management and file organization systems

Preferred:

• Revit
• Procore or similar construction management software
• Deltek Vision, Vantagepoint, or CostPoint
• Microsoft Project
• Adobe InDesign
• SpecsIntact, SpecLink, MasterSpec
• Smartsheet

Working Environment

This position primarily operates in a professional office setting with standard office equipment and a quiet, climate-controlled environment. While in the office, there is no regular exposure to loud noise, hazardous materials, or heavy machinery.

This role also requires periodic travel to project sites, including locations undergoing renovation or active construction. During site visits, the employee may be exposed to non-temperature-controlled environments, construction noise, dust, and other typical conditions found on job sites. Appropriate personal protective equipment (PPE) may be required during these visits, depending on site conditions. While on site visits, an individual in this role will be required to work atypical hours at the request of the client or role demands.

Physical Demands

Sitting/Standing: This is generally a sedentary role. This role requires periodic site visits to healthcare and construction environments, including walking active construction sites, accessing various building areas, and observing construction progress. Occasional climbing of ladders, traversing uneven surfaces, and use of personal protective equipment may be required.

Walking: This role requires the ability to move about outside in various geographic and building terrains to access a construction site to provide quality assurance services.

Stooping/Kneeling/Crouching/Crawling: This role requires stooping, kneeling, crouching, crawling, and ladder climbing to inspect all aspects of building construction to foundations, crawlspaces, and roofs.

Using Hands/Fingers: This role constantly operates technological office equipment such as laptop, mouse, keyboard, computer monitors, telephones, and scanners, copiers, and fax machines.

Talking/Hearing: This role requires constant communication with others in the organization to exchange information, review information, and make decisions about information.

Seeing: This role requires the ability to see, view, and distinguish all aspects of construction to ensure quality control.

Carrying/Lifting: This role requires lifting up to 30 lbs to transport technological office equipment, safety equipment, and other needed construction items to and from various workspaces.