The Consultant Development Program (CDP) is an Early Careers program for recent graduates who are interested in developing and deploying problem-solving and presentation skills with health care clients. The Consultant Development Program sits within Optum Advisory and allows for early career professionals to experience a diversity of health care clients through a variety of engagements. CDP members work on different client teams while simultaneously receiving mentorship and formal training in key consulting competencies. Program completion includes alignment into the Provider Technology Consulting practice and typically takes 1.5-2.5 years to complete.
This position follows a hybrid schedule with four in-office days per week.
Primary Responsibilities:Working directly with our internal and external clients to help determine needs and solve complex business problems by performing the following types of activities:- Enable strategic business transformation through the application of technology, process improvement and innovation to our client's most complex problems
- Conduct research and stakeholder interviews that may include collecting, analyzing, trending and presenting data and recommendations to clients
- Navigate client facing interactions, presentations and relationship building in scenarios of project delivery, social situations, change management and at times ambiguity
- Promote project success with requirements analysis, presentation creation and project management duties, including meeting management, project planning and project budget support
- Document client requirements through clear, concise and effective written and oral communication
- Perform analysis for business process re-engineering opportunities and define, develop and document before and after process flows
- Participate in assessment, project sizing, market analysis and scope evaluation of potential project deliverables
- Execute technical configuration, testing, optimization efforts, and upgrades within the EHR to support client workflow needs
- Effectively resolve tickets and complex issues individually and as a team
- Grow in specific areas of interest and develop subject matter expertise, including Epic certification(s)
- Attend Epic training(s) and successfully complete required work and/or exams with passing score(s) related to Epic certification(s)
- Maintain Epic certification(s) and complete required new version training/learning ongoing
- Participate in organizational compliance and best practices and drive continuous improvement
Optum Advisory provides consulting support to a wide range of health care clients. Some example projects might include:- Support an enterprise EHR implementation via workflow design, system configuration, testing, training, and go-live support
- Conducting a technology assessment and developing an implementation plan for a provider organization
- Building a go-to-market strategy and business case to bring a new product or service to market by providing an opportunity analysis derived through complex data navigation
- Creating and executing an acquisition strategy of a medical group or provider organization; guiding the organization through the acquisition process
- Conducting Change Management assessments and stakeholder engagements to ensure adoption of recommendations within a multi-faceted project
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- Bachelor's degree earned within the past 24 months from an accredited college/university; coursework to obtain degree must be completed prior to start of employment and verified within 6-8 weeks following the date at your school
- Epic certifications or willingness to obtain them after start date (this role aligns to the Provider Technology team so a career interest in technology is required)
- Business acumen and basic data analysis experience
- Ability to travel up to 50% for the Consultant Development Program, dependent on project needs and location
- Ability to work a hybrid role (one day at home/four days in office) in one of the Eden Prairie, MN office locations
Preferred Qualifications:- 3.0 GPA
- 1+ years of full-time professional work experience
- Healthcare experience
- Proven intellectual curiosity
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
