Enbridge Inc

Advisor IT/OT Networking and Server Technician

Enbridge Inc • $85K — $105K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree or two-year technical diploma in IT, Computer Science, Networking, or related field.
  • 4+ years of OT/IT experience in troubleshooting and configuring network and server systems in safety-critical environments.
  • Hands-on experience with OT/ICS environments and managing complex network infrastructure, including Cisco and other networking equipment.
  • Experience with Windows Server 2019/2022, Windows 10/11, and IT service management platforms like ServiceNow.
  • Strong analytical and troubleshooting skills with a focus on operational reliability and security.
  • Knowledge of industrial telemetry protocols such as OPC, MODBUS, and DNP.
  • Excellent relationship-building and time management skills, capable of handling multiple priorities.

Responsibilities

  • Build partnerships with business and technical teams to identify requirements and coordinate solutions.
  • Support the reliability and security of IT/OT infrastructure across Power facilities.
  • Lead incident resolution through troubleshooting and root cause analysis while adhering to safety and governance standards.
  • Conduct regular site visits to inspect and maintain IT/OT infrastructure and equipment.
  • Analyze and document new IT/OT functionalities, optimizing systems and data flows.
  • Maintain accurate system documentation and inventory records for critical OT systems.
  • Support compliance requirements and share knowledge across the TIS Power team.

Benefits

  • Flexible benefits program for health, dental, insurance, and disability coverage.
  • Paid maternity and parental leave, offering up to 20 weeks for birth-giving parents.
  • Valuable retirement savings plans with company stock options.
  • Paid time off, personal days, and holidays.
  • Employee and Family Assistance Program for additional support.
  • Wellness Program promoting physical, mental, and financial well-being.
  • FlexWork hybrid model allowing remote work options and flexible schedules.
Full Job Description
Posting End Date:
October 15, 2026

Employee Type:
Regular-Full time

Union/Non:
This is a non-union position

This role will be titled "Advisor TIS Systems Analysis" internally to align with Enbridge's title structure.

What you will do
  • Build strong partnerships with business, operations, and technical teams to understand priorities, identify requirements and stakeholders, communicate system impacts, and coordinate technical solutions.
  • Support the reliability, availability, and security of IT/OT infrastructure, including SCADA and business networks, Windows servers, network devices, backups, and supporting systems across Power facilities.
  • Lead incident and problem resolution through troubleshooting, investigation, root cause analysis, solution design, and implementation while adhering to safety, cybersecurity, change management, and governance requirements.
  • Perform regular site visits to inspect IT/OT infrastructure and install, replace, configure, and validate rack-mounted network and server equipment.
  • Analyze, configure, test, implement, and document new or enhanced IT/OT functionality while identifying opportunities to optimize systems, data flows, dependencies, and overall operational performance.
  • Maintain accurate system documentation, architecture diagrams, procedures, CMDB and ServiceNow inventory records, access controls, and reliable backups of critical OT systems and infrastructure.
  • Support regulatory and internal compliance requirements, including, Third Party Risk Assessments (TPRA), Threat Risk Assessments (TRA), and TIS Change Management processes, while cross-training and sharing knowledge across the TIS Power team.


Who you are
  • Undergraduate degree OR a two-year technical diploma in IT, Computer Science, Networking or a related subject area.
  • 4+ years of OT/IT experience troubleshooting and configuration network and server expertise in safety-critical environments.
  • Hands-on experience working in OT/ICS environments and managing complex network infrastructure, including experience with Cisco, Hirschmann, Moxa, and/or SEL networking equipment.
  • Experience administering Windows Server 2019/2022 and Windows 10/11, virtualized environments, backup and disaster recovery systems, and IT service management platforms such as ServiceNow.
  • Strong troubleshooting, analytical, and root cause analysis capabilities and can take ownership of complex technical issues while appropriately balancing urgency, operational reliability, safety, security, and governance.
  • Working knowledge of industrial telemetry protocols such as OPC, MODBUS, and DNP, along with the ability to conduct detailed physical equipment inspections and install or replace rack-mounted equipment.
  • Collaborative and adaptable professional with excellent relationship-building, time management, verbal communication, and technical writing skills, and the ability to effectively manage multiple priorities in a fast-paced environment.
  • Hold a valid driver's license and are able to travel as required.


Preferred:
  • Working knowledge of power generating or substation systems, technical support, relevant CompTIA, Cisco, or Microsoft certifications, and applicable AI proficiency are considered assets.
  • Experience leading or supporting infrastructure lifecycle projects, technology upgrades, site commissioning activities, or OT modernization initiatives.


Working Conditions:
  • Typical office work environment.
  • Ability to travel up to 15% of the time for customer visits, industry events, conferences, and business development opportunities.


Physical Requirements include but are not limited to:

Grasping, kneeling, light - moderate lifting (objects up to 30 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements (Both Field & Office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Salary:

  • Ranges from $85,000 - $105,000 USD for US locations based upon candidate's experience, skills, and internal equity.
  • Applicable compensation policies and guidelines apply to internal candidates.


Benefits:
  • A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
  • A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
  • Valuable retirement savings plans, including a savings plan with company stock as an investment option.
  • Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
  • An Employee and Family Assistance Program.
  • A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
  • Enbridge's FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.


This position is not eligible for relocation / international relocation.

This position is not eligible for employment-based sponsorship now or in the future. Applicants must be legally authorized to work in the country where the position is located without requiring sponsorship from Enbridge now or in the future.

Information For Applicants:

  • Applications can be submitted via our online recruiting system only.
  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.


To learn more about us, visit www.enbridge.com

About Enbridge Inc

Enbridge Inc Careers

Join the dynamic team at Enbridge Inc, a leader in energy delivery, and be part of a company that values innovation, leadership, and diversity. At Enbridge Inc, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a future-focused industry leader.

Work You’ll Do

At Enbridge Inc, every position plays a crucial role in our mission to safely and reliably deliver the energy people need and want. Here, your career will flourish as you work alongside over 11,000 professionals, each committed to making a positive impact through their skills and dedication.

Explore Our Job Opportunities

Whether you're seeking an entry-level position or a more senior role, Enbridge Inc offers a range of employment opportunities across various disciplines. Our team is constantly growing, and we are always on the lookout for passionate, creative, and solution-driven team players.

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Benefits and Culture

Choosing a career at Enbridge Inc means more than just employment. It means being part of a culture that promotes health, well-being, and balance. Enjoy competitive benefits, a supportive network, and opportunities to engage in meaningful work that contributes to a sustainable future.

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Learn more about Enbridge Inc
Size
10,900 employees
Market Cap
$78.9 billion
Industry
Founded
1949
5 Year Trend
+6.4%
NASDAQ

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