Advisor, Customer Insights, Market and Performance - Quebec

InnovMetric Software Inc.

$80K — $95K *
US-AnywhereRemote in Quebec, CA
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University degree in business administration or related field
  • 5-8 years of experience in analytics or customer insights
  • Strong analytical and communication skills for simplifying data
  • Understanding of B2B dynamics and business realities
  • Ability to present, support users, and collaborate cross-functionally
  • Demonstrates autonomy, attention to detail, curiosity, and adaptability
  • Familiarity with Power BI and analytics tools (preferred)

Responsibilities

  • Analyze and interpret data to identify trends and key findings
  • Contextualize results with business realities and market dynamics
  • Translate analyses into tailored presentations and recommendations
  • Support teams in using dashboards and analytical tools
  • Gather insights from users and markets to enhance analyses
  • Evaluate the outcomes of campaigns and initiatives to derive learnings
  • Collaborate with teams to improve analytical tools and knowledge sharing

Benefits

  • Flexible work schedule for work-life balance
  • Teleworking options available
  • Group insurance and telemedicine services
  • Complimentary tea, coffee, and parking
  • Participation in sports and social activities
  • Involvement in company music group (IMBand)
Full Job Description
Overview

Are you curious, analytical, and interested in turning data into clear, actionable insights? Join our team and help drive a deeper understanding of our markets, customers, and business performance. 

In this role, you will analyze results, identify trends, and uncover key findings to support business decisions. Working closely with other departments and our subsidiaries, you will help promote the adoption of dashboards and contribute to go-to-market and customer experience initiatives. 

You will play a key role in making data accessible, digestible, and actionable, while supporting teams with your analytical mindset, strong interpersonal skills, and ability to share information and insights effectively. 

Responsibilities
  • Analyze and interpret data from a variety of sources to identify trends, gaps, and key findings 
  • Put results into context by taking into account business realities, customer and market dynamics, and organizational objectives 
  • Translate analyses into clear summaries, presentations, and recommendations tailored to different audiences 
  • Support teams in understanding and leveraging dashboards, performance indicators, and analytical tools 
  • Gather feedback, needs, and insights from users, markets, customers, and subsidiaries to enrich analyses 
  • Analyze the outcomes of campaigns, product launches, go-to-market initiatives, and customer experience projects to identify valuable learnings and formulate recommendations 
  • Collaborate with business, analytics, and marketing teams to foster knowledge sharing and drive the continuous improvement of tools 
Qualifications
  • Hold a university degree in business administration or a related field 
  • Have 5 to 8 years of relevant experience in analytics, customer and market insights, marketing, performance measurement, or customer experience 
  • Demonstrate strong analytical, synthesis, and communication skills, and be able to turn complex information into clear and actionable insights 
  • Possess a strong understanding of business realities and B2B dynamics 
  • Be comfortable presenting results, supporting users, and collaborating with stakeholders across the organization 
  • Demonstrate autonomy, attention to detail, curiosity, and adaptability 
  • Be familiar with Power BI, CRM platforms, or other analytics tools (an asset) 

InnovMetric offers excellent working conditions:

  • Flexible work schedule, allowing for a good balance between personal and professional life
  • Possibility of teleworking 
  • Competitive salary and bonus system
  • Group insurance and telemedicine service
  • Free tea, coffee, and parking
  • Sports and social activities as well as IMBand music group (check it out on Youtube!)

 

We thank you for your interest in this position. Please note that we will only contact shortlisted candidates.

 

 

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